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Green Line on Oculus Quest

Etrocals
Sightseer
I've had my Quest for a few months now (bought it in the early-ish days of quarantine).  No problems so far besides a couple minor freezes or glitches that usually go away pretty quickly. Today I was using my Quest and the right eye went an extremely bright solid white/purple color that hurt my eye so bad I had to take the headset off.  When I put it back on, the screen would not turn on for several seconds and when it did, I was left with this green line that does not go away.  I contacted support and was asked to factory reset and the problem is still there.  I have seen other people post about this issue on here and on Reddit, just not sure what sort of resolution I should expect.  The line is circled in the picture because support asked me to (as if you could miss it).2o30q4tnsr38.jpg
1 REPLY 1

Anonymous
Not applicable

Did you ever get a resolution to this?  The exact same thing just happened to me.  Right eye went bright (half the lens light up) a couple times and now I have the same green line.