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TRADE IN

BradleydudeBradleydude Posts: 1
NerveGear
edited September 14 in Oculus Quest 2 and Quest
Hey Facebook,

Will you be offering a TRADE-IN for Quest 1? Some of us only just purchased and received this set after a long wait. Now a much better and cheaper version is coming out. 
In good faith, it's the right thing to do. - Thanks

Comments

  • krazycanuck2011krazycanuck2011 Posts: 1
    NerveGear
    I have to agree, I literally just received my Quest for my sons birthday which is coming up soon, now I find out there is a cheaper Quest 2 which is more capable. I would expect Facebook/Oculus to offer an upgrade route for this....
  • nalex66nalex66 Posts: 5,938 Volunteer Moderator
    If you haven’t opened it yet, it should be straightforward to return it for a refund.
    i7 5820K @ 4.25GHz | EVGA GTX 1080 SC | Gigabyte GA-X99-UD4 | Corsair DDR4 3000 32GB | Corsair HX 750W
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  • StrongitStrongit Posts: 91
    Hiro Protagonist
    It's pretty unlikely there will be a trade up option.  Personally I'm going to wait for a few weeks after it's released to see if it's worth the upgrade; they said a while back that the controllers would be backwards compatible so I want to see what that looks like first.
  • falken76falken76 Posts: 3,019 Valuable Player
    Nope, Atari didn't offer trade ins for their new consoles, Nintendo didn't offer a trade in for those that bought an NES right before the SNES came out same right down the line, Sega didn't offer a trade in for those that got an SMS right before Genesis/Mega drive came out, Sony didn't offer a trade in when they released each new PS, and neither did Xbox.  Why should this be different?
  • AngelsVenomAngelsVenom Posts: 7
    NerveGear
    edited September 15
    falken76 said:
    Nope, Atari didn't offer trade ins for their new consoles, Nintendo didn't offer a trade in for those that bought an NES right before the SNES came out same right down the line, Sega didn't offer a trade in for those that got an SMS right before Genesis/Mega drive came out, Sony didn't offer a trade in when they released each new PS, and neither did Xbox.  Why should this be different?
    The answer is simple. They made a new product when the previous one is still in beta(some functions).
    For me this is unacceptable. Also i have proof of this. An email directly from support oculus.


  • DaftnDirectDaftnDirect Posts: 6,184 Volunteer Moderator
    edited September 15
    Casting will probably still be in beta with Quest 2, as you say, some functions are in beta, they're developed alongside the hardware, I'm not sure that adds to the argument for or against trade-ins.
    Intel 5820K [email protected], Titan X (Maxwell), 32GB Corsair Vengeance DDR4, ASRock X99 Taichi, Samsung 500Gb 960 Evo M.2, Corsair H100i v2 Cooler, Inateck KTU3FR-4P USB 3 card, Windows 10 Pro v2004 (19041.508)
  • AngelsVenomAngelsVenom Posts: 7
    NerveGear
    Casting will probably still be in beta with Quest 2, as you say, some functions are in beta, they're developed alongside the hardware, I'm not sure that adds to the argument for or against trade-ins.
    Let me give you an example. 15 years ago let's say when developers were creating a video game they did internally the beta testing so they would give the players a "perfect" game. Now of course this doesn't happen but eventually the product becomes "perfect" just with external help. 
    So let me make a simile for you.
    I create a game and i sell it to you and everyone else but the game is still in beta phase. Pretty common until now right?
    But one day i decide that i will ditch this game and create a better one(same genre). How would you react to that?!
    I would be furious!

    So yeah i am correct and you are wrong. The problem here is of course that very few people know the fact that i mentioned above so very few people are being furious and that's good for business and that's why facebook will not do anything about compensating anyone. 
  • nalex66nalex66 Posts: 5,938 Volunteer Moderator
    Software features being in beta have nothing to do with hardware releases. The Quest 1 will still be supported, and eventually those software features will come out of beta and be usable on it. Both Quest 1 and Quest 2 run on the same software. You don't have to stop using your Quest 1 just because there is a newer model coming out.
    i7 5820K @ 4.25GHz | EVGA GTX 1080 SC | Gigabyte GA-X99-UD4 | Corsair DDR4 3000 32GB | Corsair HX 750W
    SSDs: Intel 660p M.2 2TB, Samsung 860 Evo 1TB, 850 Evo 1TB, 840 Evo 1TB | Startech 4 controller PCIe USB 3.0
  • falken76falken76 Posts: 3,019 Valuable Player
    falken76 said:
    Nope, Atari didn't offer trade ins for their new consoles, Nintendo didn't offer a trade in for those that bought an NES right before the SNES came out same right down the line, Sega didn't offer a trade in for those that got an SMS right before Genesis/Mega drive came out, Sony didn't offer a trade in when they released each new PS, and neither did Xbox.  Why should this be different?
    The answer is simple. They made a new product when the previous one is still in beta(some functions).
    For me this is unacceptable. Also i have proof of this. An email directly from support oculus.



    Still doesn't matter.  That's one portion of software which will probably work on both quests and these headsets will constantly have something in beta.  Facebook will absolutely not offer a trade in program.  The product has been out a while already.  I personally think they move forward and discontinue items way too fast. (My CV1 is going to die someday because I can't buy a replacement cable).  It certainly isn't the norm that a company offers a trade in on old hardware for the new one that is coming out, so I would not expect an offer from facebook.
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