I've been having a ongoing issue with my Oculus headset, first the left controller lost its connection. I was never able to reconnect even with the help of support as of yet. But in the process my headset made me do a factory reset so I did. Now after redownloading the Oculus App and factory resetting it. It is now stuck halfway thru the process for days now.. Also my Oculus App will not complete setup due to my left controller not connecting. Is that why its not finishing the download? Please help any advice?