New to the forums? Click here to read the "How To" Guide.

Developer? Click here to go to the Developer Forums.

Is this user research study a scam?

LiasfurLiasfur Posts: 1
edited October 10 in Off-Topic
Received this email:
Thank you for your recent purchase of Quest 2!

We are looking for people 18 years or older to participate in a 90-day research study starting October 14, 2020 and ending January 15, 2021 so we can learn about your initial experiences with the Quest 2 and how to make it better. The study will be conducted remotely and will include a variety of fun activities from individual interviews, to video focus groups with other new owners, to in-VR experiences and text and video-based online discussions. 

To thank you for your feedback, you will receive $275 if you are selected and fully participate in the 1st month of the study, with additional compensation for each activity you complete after that. Total compensation for full participation is at least $775. Time commitment will be about 3-4 hours of participation a month.  

The feedback we receive from this survey will help us improve our products. Your responses will be used for research purposes only. We'll collect and use your data in accordance with our Oculus Data Use Policy.

Follow this link to the survey: Take the Survey. 

If you are selected for the study, our research partner, The Band, will contact you directly and you will receive a follow-up call or email with more details.

Thank you,
The Oculus User Experience Research Team & The Band


I filled out the survey and got set up with a zoom call with someone who interviewed me to see if I would be a good candidate for the study. Then the next day I received the details of the study and some digital papers to sign. Now I'm getting cold feet, could this just be an elaborate scam?

Edit: the initial email was from

[email protected]


  • featherzfeatherz Posts: 1
    I got one too and was wondering the same thing!
  • DaftnDirectDaftnDirect Posts: 6,309 Volunteer Moderator
    As soon as I see money being offered I assume it's a scam, but this sound like it's actually legit.

    We had similar queries in the past when emails went out (a couple years back) with almost identical wording and also offering compensation for the time although previously it was $125 amazon gift cards so assuming it's legit, things have improved.

    If @ShowbizDonkey could comment though and put your minds at rest, that would be great.

    The previous emails had Oculus Research's address on it which was 1 Hacker's Way. That probably didn't help  :|
    Either way, if in doubt, don't hit on any links on such emails.
    Intel 5820K [email protected], Titan X (Maxwell), 32GB Corsair Vengeance DDR4, ASRock X99 Taichi, Samsung 500Gb 960 Evo M.2, Corsair H100i v2 Cooler, Inateck KTU3FR-4P USB 3 card, Windows 10 Pro v2004 (19041.508)
  • OculusSupportOculusSupport Posts: 1,062 Oculus Staff
    Hello @Liasfur @featherz @DaftnDirect , I have checked into this email and can confirm that it is legitimate research study being conducted right now. - Clint
Sign In or Register to comment.