Xbox controller not pairing

Shady0wl

Hi, my quest 2 will not pair with an xbox control pad. This should work when paired through the oculus app or actual quest 2 under experimental options but although the quest 2 finds and attempts to connect to the control pad it doesn't actually connect just times out. The control pad itself works fine and managed to pair with the quest 1 without issues. Does anyone know if this is an issue or suggest a solution?

iannitram

Same issue.

Equipment

Quest 2. Xbox One (non-dongle) controller.

I have gone through this a number of times now:

I'm using using the app on the phone (android) which connects to the headset.

I turn the controller on (slow blink) and set it to pairing mode (fast blink.)

And then fire up the 'Add new controller' option on the phone.

It scans and eventually sees the controller. I select it.

The app now says the controller is paired.

HOWEVER, the controller continues to fast blink through the pairing cycle before dropping into the slow blink cycle and then shutting off. Turning the controller on and attempted to do something in the headset does nothing. The controller never stops blinking which means it doesn't think it's paired to anything. The APP on the phone still thinks the controller is paired to the headset but neither the headset nor the controller do.

I then unpair and try again with similar results. I have tried different locations in the house to account for interference. I have rebooted the headset multiple times (complete shutdown.) And I have swapped the batteries on the controller.

When I observe this process through the lenses of the headset, whenever I tap the controller in the app to ADD it, through the lenses the world environment goes black for about a half a second and then comes back. So the headset is REACTING to the attempt to bluetooth pair with the controller but I never get a chance to confirm the pairing because the environment comes back immediately.

Shady0wl

Exactly the same issue as me then. I've seen a few others on Discord with same problem so I'm hoping it will get patched. 

pelador2001

I have the same problem

Sito_pixelacos

same problem here, but yesterday it works perfectly.

WTFGamer

It would be nice to hear back on this problem. I'm in the same boat.

Shady0wl

I raised a ticket with Oculus, prob help if others do the same

WTFGamer

Submitting ticket

iannitram

Update: I also attempted pairing through the headset's "Experimental Features" section. It hangs on 'contacting,' and never resolves.

Submitted a ticket. Google 'Oculus Ticket' and it's the first result.

DonKeulito

Same here. Neither pairing in app or headset works, keeps saying "Contacting"

Pairing with Quest 1 works immediately

Dbix11

Same, why hasn't this been fixed yet? It seems to be a prevalent issue with many users

GreyD76

Same issue, have tried 3 different xbox one controllers

jib

Yeah this was working a few weeks ok, now it will never pair. grrr

ThePixelCowboy

Yea we are almost a month removed from release, this should be fixed by now. 

frted

What worked for me....

1. turn off pass-through

2. reboot quest

3. try to connect your controller

if that does not work try the same steps above but turn off hands

hope it helps

Mr.Serious1

frted said:

What worked for me....

1. turn off pass-through

2. reboot quest

3. try to connect your controller

if that does not work try the same steps above but turn off hands

hope it helps

this actually helped. i turned off the double tap side for passthrough feature, restarted and controller connected right away. thanks!