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Virtual Desktop Purchase Not Showing Up

LordDarksbaneLordDarksbane Posts: 4
NerveGear
I purchased virtual desktop in May and received the receipt to my email. Now with my new Quest 2 I tried to run it but my purchase is not reflected in the store? It doesn't say start. It just the purchase price again for 13.99. My other purchases are recorded. 

Help?

Comments

  • PITTCANNAPITTCANNA Posts: 303
    Nexus 6
    did you buy in the quest store or the rift store?

    virtual desktop is not cross buy.
  • LordDarksbaneLordDarksbane Posts: 4
    NerveGear
    I honestly don't know. It was on my computer when I was using my son's quest 1 with oculus link.

  • LordDarksbaneLordDarksbane Posts: 4
    NerveGear
    Okay did some searching on the website and it looks like the quest store. It says purchased. Wouldn't that mean it woudl work for the quest 2?
  • PITTCANNAPITTCANNA Posts: 303
    Nexus 6
    go to your occulus account in the browser and look for redeem code link and enter your code from virtual desktop
  • PITTCANNAPITTCANNA Posts: 303
    Nexus 6

  • PITTCANNAPITTCANNA Posts: 303
    Nexus 6
    if you have a redeem code
    https://secure.oculus.com/redeem-code/
    you need to plug it in there
  • LordDarksbaneLordDarksbane Posts: 4
    NerveGear
    Thanks! I got it figured out! I appreciate the help!
  • lokomotolokomoto Posts: 2
    NerveGear
    Can you explain what you did. I'm having the same issue. As far as I know I don't have a redeem code. 
  • lokomotolokomoto Posts: 2
    NerveGear
    lokomoto said:
    Can you explain what you did. I'm having the same issue. As far as I know I don't have a redeem code. 
    Nervermind, I'm an idiot. I bought the Rift version. 
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