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Can't refund game

natzha4179natzha4179 Posts: 3
NerveGear
I went to refund several games but it all shows "Refund Not Available". I purchased the games only a day ago. Didn't even play more than an hour from each game. I am confused on what to do.

Comments

  • PITTCANNAPITTCANNA Posts: 243
    Nexus 6
    Did you exceed the play time, it's typically a few hours.
  • natzha4179natzha4179 Posts: 3
    NerveGear
    I did not. It was only 30 minutes for each game.
  • PITTCANNAPITTCANNA Posts: 243
    Nexus 6
    Did you try to do it through the phone app
  • natzha4179natzha4179 Posts: 3
    NerveGear
    That is what I did
  • Pacman8030Pacman8030 Posts: 89
    Hiro Protagonist
    There's also a limit of how many refunds you can get. If you're refunding too many, it could block you from obtaining any more refunds.
  • OculusSupportOculusSupport Posts: 1,062 Oculus Staff
    @natzha4179 Hi, please feel free to create a support ticket with us here  and we can look into your refund request. - Clint
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