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Unable to find friends or accept requests

lNamelesSl
Honored Guest
so i added my facebook account to my oculus rift S because i cant use oculus home without it aparently, and now i cant add friends or accept invites from friends... how does this happen lmao, If i click the friends tab it just gives me the three dotted loading screen and if i go into notifications and click accept on the friend request it just makes the noise and does absolutely nothing? EDIT i now also can't even play online games as i aparently dont exist...... beatsaber wont connect me to any lobbies
3 REPLIES 3

Xidod
Honored Guest
did you ever get this fixed? I'm having the same problem

Same here man, any luck on your part? Did anything change.

 

MetaQuestSupport
Community Manager
Community Manager

Hey there Frost115, thanks for reaching out. We see you are having some issues with your device not loading your friends list. 

 

This issue can often be solved by logging out of your Facebook account on your device and then logging back in, it should then ask you to merge your Facebook and Oculus account together. If this does not work for you, we can attempt to manually do it for you. For this to be done however, your will need to send us a PM here on the forums or send a support ticket here: https://ocul.us/ContactSupport. To send us a private message, please click here: https://ocul.us/OculusCommunitySupport or on our name to get to our profile page, then click "Send a Message" to privately contact us. Please remember, you must be signed into the community first to send us a private message.

 

Please let us know if these troubleshooting steps worked for you, or if we need to manually unlink and relink your accounts together through private messaging or by support tickets on our website. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!