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Games Wiped from Account

crook7
Honored Guest
My quest 2 was bugging out, and so i restarted it. When it booted back up, I was prompted with a screen that said i needed to factory reset my quest. I did so, paired it back up with my oculus account (where, strangely, it had me log in to my facebook account again) and I saw that My library had none of the games I had bought in it. The games were not only wiped from the headset itself, but also my account. When I click on the games i bought in the store, it prompts me to buy them again. I just submitted a support ticket to oculus and am waiting to respond. Anyone know what I should do?
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