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Quest Won’t Charge

Anonymous
Not applicable
I’ve had my quest for almost a year now and all of a sudden the charging is messing up. It only charges when it’s in sleep mode, but it takes a few hours for it to get to 15%. If i have the charging cable in while it’s on, the battery symbol will say it’s charging, but it will lose charge instead. All of this while the red LED is on, how do I fix this?
1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager
@Pauly_boy Please create a support ticket with us here so we can look into your options. - Clint
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