I was refunded for two games, which then the apps disappeared...as they should. The problem is those games took up 10.77 gigs of space and when I look on my device storage I now have 10.77 gigs being used under "unknown sources" which I can't access. It's obviously those two games still showing up on my hard drive, but I have no way to physically see the app any longer to click delete. How do I remove this? Have reached out to tech support twice and they have not been able to give me a proper solution. HELP!!! Thanks in advance.