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v25 PTC PC Software Release Notes

ShowbizDonkeyShowbizDonkey Posts: 314 Oculus Staff
Oculus Link
  • You can now set your refresh rate to 80hz and 90hz when using Link with a USB-2 cable.
    • Keep in mind, that even with some of the newest and most powerful GPUs, maxing out values for the render resolution slider with a 90 Hz refresh rate may result in dropped or missing frames.
  • Fixed an issue causing Link to show a black screen after exit.
  • Reduced incidence of “Oculus Link is not working” errors that were happening on shut down. 

(Quick note version numbering: v25 will be the next live release for everyone, as v24 will stay as an internal stability build only)

Comments

  • tanubontanubon Posts: 16
    Brain Burst
    edited January 8
    Tbh, Oculus should cut USB2 support. VR ready PC, but no USB3? lol 
  • NunyabinezNunyabinez Posts: 218
    Nexus 6
    I was holding out hope that the next update would bring sharing, or account switching or whatever Oculus is planning. 

    Maybe someday...
    i7 8700, 16GB, RTX 2080 TI, Rift CV1 | i5 4690K, 16GB, GTX 1660 TI, Rift CV1 | Quest | Quest 2
  • micronautamicronauta Posts: 4
    NerveGear
    Adjust stuttering with Rift 2 and rtx3000 please!!!
  • markwest76markwest76 Posts: 40
    Brain Burst
    There must be something wrong with this release: I use link with my Quest and my PC specs are I7-7700, rtx 2060 super (driver 461.09) and this beta v25 (25.0.0.18.658) is unusable because it causes audio to continously cut-out (rolling back to official v23 fixes the problem)
  • h.r.gargih.r.gargi Posts: 203
    Nexus 6
    Same effect here. Extreme stuttering with PTC 25 and Quest 2 original Link cable. USB test also delivers less Gbps than with PTC 24 and stable. Maybe just compatible with a higher Q2 firmware?
    German Oculus Quest / Go / Link Facebook Group ... join us
    https://www.facebook.com/groups/oculusquestgermany/
  • LameDuckWarriorLameDuckWarrior Posts: 95
    Hiro Protagonist
    I updated and there was a RTX driver update at the same time and everything is running the same as before, flawlessly.
    Quest 2 and Link
  • h.r.gargih.r.gargi Posts: 203
    Nexus 6
    I updated and there was a RTX driver update at the same time and everything is running the same as before, flawlessly.
    Quest 2 and Link
    What card? 30xx or 20xx ?
    German Oculus Quest / Go / Link Facebook Group ... join us
    https://www.facebook.com/groups/oculusquestgermany/
  • TomCgcmfcTomCgcmfc Posts: 3,361 Valuable Player
    h.r.gargi said:
    I updated and there was a RTX driver update at the same time and everything is running the same as before, flawlessly.
    Quest 2 and Link
    What card? 30xx or 20xx ?
    Might be useful to state your card as well imho.

    Custom built gaming desktop; i9 9900k (water cooled) oc to 5ghz, gtx 1080 ti, 32 gb 3000hz ram, 1 tb ssd, 4 tb hdd.  Asus  ROG Maximus xi hero wifi mb, StarTech 4 port/4 controller sata powered usb3.0 pcie card, PCI-E PCI Express to USB 3.1 Gen 2 card, Asus VG248QE 1080p 144hz gaming monitor, Oculus Rift cv1 w/2x sensors, Vive Pro w/2.0 base stations/Index controllers, Quest 1 w/Link and VD wireless (good/close 5Ghz wifi and PC with Ethernet cable to my Router).

  • LameDuckWarriorLameDuckWarrior Posts: 95
    Hiro Protagonist
    h.r.gargi said:
    I updated and there was a RTX driver update at the same time and everything is running the same as before, flawlessly.
    Quest 2 and Link
    What card? 30xx or 20xx ?
    2070
  • markwest76markwest76 Posts: 40
    Brain Burst
    h.r.gargi said:
    Same effect here. Extreme stuttering with PTC 25 and Quest 2 original Link cable. USB test also delivers less Gbps than with PTC 24 and stable. Maybe just compatible with a higher Q2 firmware?

    Rolling back to v23 and then reinstalling v25 beta seems to have fixed the problem for me...I think it's worth giving it a try
  • FazzocVRFazzocVR Posts: 3
    NerveGear
    in that update 90hz doesn't work for me on usb 2.0, same warning
  • h.r.gargih.r.gargi Posts: 203
    Nexus 6
    h.r.gargi said:
    Same effect here. Extreme stuttering with PTC 25 and Quest 2 original Link cable. USB test also delivers less Gbps than with PTC 24 and stable. Maybe just compatible with a higher Q2 firmware?

    Rolling back to v23 and then reinstalling v25 beta seems to have fixed the problem for me...I think it's worth giving it a try
    Noticed that too. But setting the encoder up to 500Mbps will cause the same problem again. Compare the Datarte on both versions. You will get less on PTC 25.
    German Oculus Quest / Go / Link Facebook Group ... join us
    https://www.facebook.com/groups/oculusquestgermany/
  • markwest76markwest76 Posts: 40
    Brain Burst
    h.r.gargi said:
    h.r.gargi said:
    Same effect here. Extreme stuttering with PTC 25 and Quest 2 original Link cable. USB test also delivers less Gbps than with PTC 24 and stable. Maybe just compatible with a higher Q2 firmware?

    Rolling back to v23 and then reinstalling v25 beta seems to have fixed the problem for me...I think it's worth giving it a try
    Noticed that too. But setting the encoder up to 500Mbps will cause the same problem again. Compare the Datarte on both versions. You will get less on PTC 25.
    Yes, I confirm the same here...
  • h.r.gargih.r.gargi Posts: 203
    Nexus 6
    Next problem with PTC 25. Extremely jittery with Rift S and Walking Dead Saints and Sinners.
    German Oculus Quest / Go / Link Facebook Group ... join us
    https://www.facebook.com/groups/oculusquestgermany/
  • ShowbizDonkeyShowbizDonkey Posts: 314 Oculus Staff
    Quick reminder to please report any issues you're encountering / suspected bugs though the Help Center > Provide Feedback option within the Oculus desktop app. This will ensure that our engineering team has the opportunity to review the report and triage if necessary. Thanks!
  • h.r.gargih.r.gargi Posts: 203
    Nexus 6
    Thanks for your hint! I will do that!
    German Oculus Quest / Go / Link Facebook Group ... join us
    https://www.facebook.com/groups/oculusquestgermany/
  • bjoern.langer.1337bjoern.langer.1337 Posts: 4
    NerveGear
    After my issue, that after the download of PTC v25 my Oculus-app doesnt start anymore (seems like the OVRServer is crashing in loop) i have cleaned my Oculus-Installation, deleted anything related in %appdata% and Registry (Windows 10) and reinstalled the Oculus-App. Now - when i activate PTC in the settings, the Download of PTC v25 does not start. Ive waited several days (since last saturday) and nothing happens. I am on a clean install v23 and the download of ptc v25 is queued and nothing happens. Any hint, how i can solve this problem ?
  • huliqanhuliqan Posts: 66
    Hiro Protagonist
    edited January 12
    I can't to disable supersampling in graphics settings in Oculus Home.
    In which file can this be disabled manually?
  • Forsaken1337Forsaken1337 Posts: 1
    NerveGear
    Same here ...
    After updating to V25 PTC (coming from V24 PTC) the services didn't start anymore. Seems that the OVRServer process is crashing continuously. Oculus Home app is restarting in a loop. For MSFS2020 i have to use the PTC version.

    Reinstalling brings me back to a working V23 but the download to V25 PTC is queued since more than 24h. As you can see in https://forums.oculusvr.com/community/discussion/96633/complete-breakdown-of-oculus-installation-now-cant-even-repair-reinstall-as-download-gets-stuck , other users got the same issue and solved it with downloading via VPN. It seems, that there is a problem on Oculus side.
  • mixmugzmixmugz Posts: 2
    NerveGear
    With V25 Oculus Rift S is huge perfomance problem with MSFS2020. Lots of artifacts and very low FPS. 15-20fps with LOW setting ingame.

    Lots 'app missed submit count' frames
  • bjoern.langer.1337bjoern.langer.1337 Posts: 4
    NerveGear
    After my issue, that after the download of PTC v25 my Oculus-app doesnt start anymore (seems like the OVRServer is crashing in loop) i have cleaned my Oculus-Installation, deleted anything related in %appdata% and Registry (Windows 10) and reinstalled the Oculus-App. Now - when i activate PTC in the settings, the Download of PTC v25 does not start. Ive waited several days (since last saturday) and nothing happens. I am on a clean install v23 and the download of ptc v25 is queued and nothing happens. Any hint, how i can solve this problem ?
    No change since 1 week: The PTC-Download wont start.


  • bjoern.langer.1337bjoern.langer.1337 Posts: 4
    NerveGear
    I finally solved my problems - even though im a little bit pi**ed off regarding the support of Oculus - i want to share my solution for those of you, who also are searching the forums for hours and hours to find a possible hint to fix soI mething, that never should be broken.

    On my system (specs are very unimportant) everything worked fine till autoupdate from PTC v24 to PTC v25. I am using the PTC because of FlightSimulator2020. After the autoupdate i wasn´t able to start the oculus app anymore, because the OVRService (exe within /support/runtime/) crashed and restarted in an endless loop. I wasn´t able to fix that and didnt found any reason or solution for this issue - so i decided to reinstall the oculus app.

    After a new install of the oculus app (installed version stable v23) - everything worked fine. But to use my rift in FS2020 i have to use the PTC - so i activated it again. The new problem was now after the fresh reinstall of the Oculus app- the download of PTC v25 didn´t started (see posts above). Reason for that : my origin software-directory for Oculus Games and Apps was outside of c:/program files/Oculus/software. All my games and game-related-stuff is on a separated ssd-drive D:. Because if u deinstall/delete the oculus app, the registry-entries are not deleted - every new installation of the oculus-app set the data-directory back to Drive d: (in my case d:/oculus/) and the oculus wasn´t able to access or get write permissions on c:/program files/software this is reproducible. Just create a data directory anywhere else and make it standard - after that reinstall the oculus-app and you are f**cked up.

    (note for myself .. could this be a solution, if i dont want the app to be updated ?!?!?)

    My solution for this was to install the oculus-app also to drive d:. For that you have to run the OculusSetup.exe from commandline and give it the extension /drive. Then your oculus app will be installed outside of restricted c:/program files/

    After that the download of PTC v25 started immediately but my origin problem was back again - the oculus-app crashed in loop. So beginning from the start - no answers from the community or oculus-support so far.

    Another thread from a french rift user gave me the hint. He had the problem, that he had a windows-username with non-english characters. So do i - im using a windows-username with ö (im german) and on top of that - my username is my prename and lastname seperated by a blank. And to be clear - that was and is never a problem for me including stable v23 and ptc v24. So they changed this in PTC v25.

    I made a new windows-user without any non-english characters and/or a blank, logged in and everything worked fine.
    The oculus-app ptc v25 is working, no crashes .. everything as expected.

    So far my cents .. have a nice weekend.


  • huliqanhuliqan Posts: 66
    Hiro Protagonist
    edited January 16
    PTC v.25 USB-Link broken.
    speed test in v.23 2.2Gbps-2.4Gbps
    speed test in v.25 1.4Gbps-1.8Gbps .
    And sound in headphones stutters in PTC v.25
    What a hell ??? :#
  • h.r.gargih.r.gargi Posts: 203
    Nexus 6
    huliqan said:
    PTC v.25 USB-Link broken.
    speed test in v.23 2.2Gbps-2.4Gbps
    speed test in v.25 1.4Gbps-1.8Gbps .
    And sound in headphones stutters in PTC v.25
    What a hell ??? :#
    Same here. data rate is worse...
    German Oculus Quest / Go / Link Facebook Group ... join us
    https://www.facebook.com/groups/oculusquestgermany/
  • clouds5clouds5 Posts: 21
    Brain Burst
    huliqan said:
    PTC v.25 USB-Link broken.
    speed test in v.23 2.2Gbps-2.4Gbps
    speed test in v.25 1.4Gbps-1.8Gbps .
    And sound in headphones stutters in PTC v.25
    What a hell ??? :#
    Do you see any difference in quality/latency etc. with the reduced speed? 
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