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Rift S Setup stuck on checking sensors

I've just bought a Rift S through Amazon and today it arrived. I installed the Oculus Software and when I reached the setup, I plugged in both USB and Display Port. Unfortunately, no matter what USB port I use, if I uninstall the software and reinstall, if I restart my computer or not, I can't seem to make it work. All my drivers are up to date and I can't find a solution. 

Comments

  • Bobby.SherrockBobby.Sherrock Posts: 1
    NerveGear
    im having the same problem
  • OculusSupportOculusSupport Posts: 1,328 Oculus Staff
    Hey, so sorry to hear you're having trouble with the Rift S setup, and we're happy to help you out. There are a variety of potential causes for this issue, and we'd like to look further into them with you to get you into VR without issue. Gather your Oculus Diagnostics Logs and click here to submit a ticket, and we'll be in touch. Thanks!
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