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Order Status Updates?

Anonymous
Not applicable
Let me start by saying it's awesome that the rift is shipping and even more awesome that Oculus is giving back to the people who first supported them by supporting them first with the "free" rifts.

I'll try to make this short. Is there any expected email beyond the 1-3 weeks update email that went out? I know that pre-orders will be shipping hopefully sometime this week but it's been agonizing holding my breath for any sort of news on my order. I had my order confirmation 1 minute after pre-orders went live and have an order number 613000025XXXXX.

I know people will probably tell me to be patient but I snapped and wrote this post anyway. My gripes with this pre-order has been that there has been virtually no concrete information coming from Oculus in regards to when people can expect their orders. We've gotten vague information about "the first batch" of orders being sent out later this week but apart from the initial time frame on the original order page it's up to people's best guess as to when their particular order will be shipped. Does "the first batch" refer to particular range of order numbers? Has anybody received any additional emails in regards to pre-orders being shipped? I've seen virtually no information for pre-orders.

I guess I'll just keep holding my breath that my order was early enough to be shipped sometime this week but any extra info would be greatly appreciated. Thank you.
241 REPLIES 241

Anonymous
Not applicable

i seriously hope they ship today, that way we can recenter our f5 soldiers to ups/fex instead

and hide in bush waiting for the ups/fedex dudes

starting to regret this purchase as time goes, i guess thats buyer remorse though...

Psyclone71
Explorer

notsram said:



Please can anyone confirm where the Oculus distribution center is located? I live in the UK and would love to know if it is being posted from a European distribution center or from the USA? 

I only ask as the 1-3 week email which was received states it is from the Oculus Team Ireland....

If they come direct from the USA this will be a further 1 or 2 week delay during transit.

Thanks in advance.


I'm not sure. I'm in the UK too, and initially thought it was coming from Ireland, but apparently, the Ireland address is only for tax purposes and they're not shipping from there.

A few people on reddit have said that the UK Rifts are already in the UK and are shipping from there (presumably on next day delivery), but I've not seen any actual confirmation of this.


Thanks notsram, that would be excellent if thats the case. fingers crossed....

Anonymous
Not applicable

infamouz said:

i seriously hope they ship today, that way we can recenter our f5 soldiers to ups/fex instead

and hide in bush waiting for the ups/fedex dudes

starting to regret this purchase as time goes, i guess thats buyer remorse though...



Knowing my luck, the UK ones will come via Yodel (notoriously bad shipping company). I won't get any notification and I'll find my Rift thrown into the back garden, box torn open and soaked through with rain water three days after it should have been delivered.

fullmelt
Expert Protege
Even if mine was shipped they could not get it to me do to 6+ inch of snow going into my property, need to get in the tractor and start snow blowing today. 
ASUS MAXIMUS VII FORMULA / I7 4790K 4.7 GHz OC / NZXT Kraken X61 280mm / 16 gb DDR3 Corsair Vengeance Pro 2400 Mhz / Evga GTX 980 SC OC, GPU Clock +124 MHz, MEM Clock +175 MHz / ADATA 256 gb SSD, CORSAIR 120 gb SSD, 2 TB HHD / win 10.

VizionVR
Rising Star
Tensions are really high around here. The building isn't on fire, there's no need to pull the alarm.
Orders will start to be billed today and many will have Rifts for the weekend. Q1 2016 ends tomorrow midnight. Relax.

Not a Rift fanboi. Not a Vive fanboi. I'm a VR fanboi. Get it straight.

mrcthulhu82
Explorer
UK Order Number 26 Had the 1-3 Week mail, Not worried at all, Whats a few more days or a week after 4 years of waiting! 🙂 I have faith that with a bit of luck some or all pre-orders will begin shipping today


notsram said:


infamouz said:

i seriously hope they ship today, that way we can recenter our f5 soldiers to ups/fex instead

and hide in bush waiting for the ups/fedex dudes

starting to regret this purchase as time goes, i guess thats buyer remorse though...



Knowing my luck, the UK ones will come via Yodel (notoriously bad shipping company). I won't get any notification and I'll find my Rift thrown into the back garden, box torn open and soaked through with rain water three days after it should have been delivered.


And remember to look inside before you throw your food waste in the green bin - another favourite place to dump parcels   😉
Big PC, all the headsets, now using Quest 3

Sarlin
Adventurer
So what time do the delivery trucks leave the distribution centers in the UK? I know in the US of its not on the Truck at 6am it's not going out... I wonder if on April first they will still give the response that the estimated ship date from pre-order is still the best they have...

Lol. I'm going even more deaf from this silence.

Happy March 30th.

MVIVID
Protege

Focux said:


MVIVID said:

Here's my status just to add to the mix.. I'm also part of the initial 613000025XXXXX group, order was processed and completed 7 min after pre-orders began. Since my Jan 6th pre-order confirmation email, I've received an email on March 24th with a subject title of "Your Rift is Shipping Soon!" saying basically, Hi XYZ, your Rift is almost ready to ship, your order will be processed in the next 1-3 weeks, .."for some customers actual ship date may differ from the estimate you saw when ordering".. (direct quote) with a checklist of "make sure's". Things like check to make sure you have the correct billing info, payment info, that your PC is Rift ready, HDMI port ready, etc.. After that March 24th email I haven't heard anything since. No emails about transactions or tracking numbers. Nothing. I'm hopeful, which I know is pointless, but if it says they're starting mid-week this week, which in my mind means Wednesday, like tomorrow Wednesday.. then we should start seeing progress tomorrow or Thursday at the latest. I hope everyone who's been reading this thread, especially those at the front of the line, would come back here the minute they get any sort of updates. Please and thanks!


Yeah, but they left it very open to failure. They said probably Wednesday which could mean as late as Friday. And who knows what could happen between now and then.


Your absolutely right. I'm not holding my breath—more crossing my fingers.

MVIVID
Protege

Focux said:

I really hope there's some communication today... I'm worn out from the suspense honestly.


That's exactly where I'm at right now. I read peoples frustrations with just not knowing. And people are only frustrated because they're going off of what they were told. That's where all the hostility is coming from. OCULUS told us when to expect it, and when the date comes and goes, with no new updates, you start to wonder and get anxious, and that's what makes this so frustrating. If they came out today and said, .."pre-order shipments are 100% being shipped Monday morning of next week", everyone would relax and wait patiently. People would still be upset I'm sure, but most would carry on with their day, and be able to enjoy their weekend. A lot of people even took time off from work, and made special arrangements, so I understand why it's frustrating. It's disappointing when you invest $600+ plus you invest another $1,500+ in a PC, and a simple thing that costs NOTHING for them—an email status update of wtf is going on, is just too much apparently.