Unable to Open Oculus Home (Desktop Icon)

Comments

• cybereality Posts: 26,156 Oculus Staff

  April 2016 edited April 2016

  Can you upload your OculusSetup.log? See this post:
  https://forums.oculus.com/community/discussion/33792/how-to-get-logs-for-bug-reports-for-consumer-rift-1-3
  

  AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i
  Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV

  0
• Chillyknowbody Posts: 8

  NerveGear

  April 2016

  Thanks for getting back to me cyber, been really frustrating.
  
  Here is my OculusSetup.log file
  

  OculusSetup.log 129.9K

  0
• Blue_Angel Posts: 24

  Brain Burst

  April 2016

  Any updates on this one?

  0
• Chillyknowbody Posts: 8

  NerveGear

  April 2016

  Not yet, I assume you are in the same boat as me.
  
  It does leave me a little worried as my CV1 ships next month and I was hoping to have the drivers running with with my DK2 first.
  
  Kinda eating up dev time on my VR project.

  0
• cybereality Posts: 26,156 Oculus Staff

  April 2016

  @Chillyknowbody The installer thinks you have another (maybe older) Runtime already installed. You should make sure you delete all Oculus software before attempting to install again.

  AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i
  Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV

  0
• Chillyknowbody Posts: 8

  NerveGear

  April 2016

  Ok will look into it now, thanks
  

  0
• Chillyknowbody Posts: 8

  NerveGear

  April 2016

  Me again, I have uninstalled and deleted all entries of oculus both in folders and registry however it hasn't made any diffference, do you have any references for fully deleting all parts of the old runtimes, last one I had installed was 0.8
  
  Thanks
  
  

  0
• GenetixStudio Posts: 770

  3Jane

  April 2016

  Revo uninstaller - check it out! (Much better & deeper uninstalling then windows built in.)

  0
• Chillyknowbody Posts: 8

  NerveGear

  April 2016

  GenetixStudio said:

  Revo uninstaller - check it out! (Much better & deeper uninstalling then windows built in.)

  Revo came up with nothing unfortunately. Thanks though
  

  0
• Chillyknowbody Posts: 8

  NerveGear

  April 2016

  I have still not found a way to totally get rid of the old runtime, everything is uninstalled and I have been unable to locate what is causing this issue.
  
  I really don't want to do a full system restore/reset.
  
  Can anyone shed any light on this?
  

  0
• Chillyknowbody Posts: 8

  NerveGear

  April 2016

  I have solved this issue by resetting windows back to default which removed the old runtime, very disappointed that I had to go to such lengths to make this work.

  0
• Zynamic Posts: 6

  NerveGear

  April 2018

  I'm missing the Desktop icon entirely on Windows Server 2016. It's been stat way for all Beta versions.

  0
• cybereality Posts: 26,156 Oculus Staff

  April 2018 edited April 2018

  As far as I know, we are not supporting Windows Server, so that may be the issue.

  AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i
  Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV

  0
• Zynamic Posts: 6

  NerveGear

  June 2018

  Anyone fancy looking into the missing pieces for Windows Server? It's pretty similar to Windows 10 so I'd hope there was a slight change to enable Desktop.

  0