04-18-2016 01:31 PM
04-23-2016 01:30 PM
04-28-2016 06:49 AM
04-28-2016 07:14 AM
04-28-2016 07:20 AM
04-28-2016 07:27 AM
yayayken said:
nvts8a said:
Hey all, they sent out a new headset cable, and everything works fine now.
I hadn't noticed before but after comparing the two cables, my original one seems to be missing some metal teeth? The new one has all of it's teeth in all available slots.
Double check for that and if it looks weird open a ticket.
Did you request a new cable? who did you contact? How long did it take from the request to you receiving the new cable?.
04-29-2016 06:46 AM
04-29-2016 06:49 AM
04-29-2016 08:53 AM
04-29-2016 09:41 AM
hapklaar said:EDIT: just checked the HDMI side of the cable and it looks like not all the pins are straight. Guessing this is the cause.
karloy said:
This is my cable, how does this compares to your broken / new one? Oculus support looked at it, and said it looks fine...
04-29-2016 03:15 PM