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Asus Z170-A motherboard incompatibility?

Fahrenuf
Explorer
Since the day I received my Rift (CV1), I've been plagued with sensor/tracking and sound issues. Occasionally, head tracking will stop. Either the gyroscopic tracking freezes for a second (scene does not rotate when head is turned) or camera tracking will stop (rotation works but the scene moves with me when I move the location of my head). Sometimes it will start quickly teleporting me around the scene too. On top of all this, sometimes the sound will completely stop mid-game.

I've noticed this is multiple games and at the Oculus Home. It is most prevalent in Lucky's Tale and second most at the Home. Oddly, it never seems to happen in Farlands.

System specs:
Asus A170-A motherboard
Intel i5 6600K (not overclocked currently)
MSI Geforce 970 Gaming 4G
Inateck Superspeed 7 port PCI-E to USB 3.0 card (the recommended card)
G.Skill Ripjaws V 16GB RAM
750 watt power supply

Troubleshooting steps taken:
* Clean installed Windows 10 64 with minimal setup afterwards
* Bought and installed the Inateck recommended PCI-E to USB card (attached the power). Connected both devices to this card and nothing else. Disconnected all other unnecessary devices.
* Attached the Rift to my son's system (i5 2500K and same exact video card model). It worked perfectly fine on his system.
* Using the Xbox controller wired.
* Removed all sources of IR in the room that I could.
* Tried all combinations of USB slots including USB 2.0.
* Swapped my keyboard and mouse with my son's system
* Disabled the power management options via device manager
* Built in sound on motherboard is disabled via the bios
* Darkened the room
* Re-positioned the camera

Through my online and forum searches, I've found a few people complain of similar issues. Two of those mentioned which motherboard they are using. Both had the same motherboard as me (Asus Z170-A). I build this system for the Rift and it appears that I made a bad motherboard choice. Does anyone else have this motherboard with no tracking or sound issues using the Rift? Any ideas I could try, other than dropping another $150 for a new motherboard. While I don't know what else it could be, I'm afraid it won't fix the issue.
43 REPLIES 43

Creesball
Expert Protege
I have the same board and no issues to report.  
All board settings are set to default a part from the on board sound.  I have that disabled.

I have the following connected to the baord:
GTX 970 reference card
16gb Crucial Ballistix Sport 2x8gb DDR4-2400
intel i5 6400

Spyrde
Protege

I have (had) the same issue with Z-170-A, with xmp enabled I couldn't get the tracking working without problems, no matter what usb port was used. So far with XMP disabled I have not noticed any issues with tracking. Anyone done more testing what actually causes this, this is fine for temporary solution but running my ram way down isn't a good solution.

Edit.

Searching with xmp and usb issues gives several results so I guess its more of an universal problem with xmp causing problems with usb ports, so I guess manually changing memory settings could solve the problem? 

mrbungle83
Explorer
I disabled xmp still have the same issue with this board.

Fiege
Expert Protege

frviana said:

Fixed the problem with a workaround. I also have an ASUS but the Z87-A. The motherboard disconnects a USB 3.0 and reconnects every time Oculus makes a change in Policy for Power.
Change your power settings to Performance, change in advanced to disable power change on USB and then execute the instructions from this link -> http://www.thewindowsclub.com/specify-custom-active-power-plan-windows

This will prevent windows and other applications to change the power settings.
It solved my problem.


Yeah, it does seem to help indeed, but alas only good for Win 10 Pro users, since there is no way to do it in Win 10 Home.

I have an Asus ROG M8F, and for me the Intel USB 3.1 turned out to be the best port. It still sometimes gets recognized as USB 2.0, but no disconnects whatsoever since Oculus replaced my faulty HMD.

Treekys
Explorer
I have the same board and no problems to report.

mrbungle83
Explorer
I can't fix it, I have re-formatted, I have the recommended USB 3.0 card, I sent my logs to oculus support and was told I need to re install software, 2nd clean install still getting poor tracking quality I am out of ideas tried all the USB tricks, been troubleshooting this for over a month with no luck. 

The strange thing is, sometimes it just plays ball i can run 2 hour races in assetto corsa and project cars without a single bit of lag then the next day I can't use it at all, I purchased it to run competitive races but I just cant rely on it.

I am so utterly disappointed. Troubleshooting is near impossible because when you think its working as it's done 2 consecutive days the 3rd day it just wont work... completely random.

Traprock
Expert Protege
Can I ask why you are using the innatek card instead of your native USB 3.0 on your Asus motherboard? I ended up installing a 5 port one on my MSI z170a board so I could leave my rift using the ones on the main board and still have plenty of others for other devices like my hotas, game pad, and driving wheel, as well as mouse and keyboard.
Was it that you tried the Asus ports and found they didn't work and then got the innatek card?
Luckily the rift works on both my native USB ports and the five port innatek card. There may be something else going on rather than just an incompatibility issues.

Rebaseke
Honored Guest
I had a picture twitching issue when moving my head as well with my Rift on a Asus Z170i board. Disabling XMP seems to have cleared it up.

takitus
Honored Guest
I uninstalled the entire Asus AI Suite, and disabled the 'Generic Superspeed USB Hub' in device manager and it fixed my issues. I have a Maximus VIII Gene. Played for 3 hours straight afterwards and its amazing!

dreimer1986
Adventurer
Z170-A here, too. All working fine. Rift on USB3.1 and 2 Sensors on USB3 + a 3rd on USB2. I use the most recent drivers found from Snappy Driver Installer and most recent BIOS.