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Rift HDMI is Not Being Detected on Win10 x64

Astyrrean
Explorer
[EDIT: I TRIED AN HDMI->DISPLAYPORT ADAPTOR AND NOW EVERYTHING WORKS FINE. THIS IS THE ONE I GOT: http://www.amazon.com/Cable-Matters-Gold-Plated-DisplayPort-Adapter/dp/B00K0UDYLM. NOTE "HDMI NOT DETECTED" PROBLEM PERSISTS IF JUST USING HDMI]

Howdy all

I am a happy owner of a new CV1

I, too, have come across the error (Rift HDMI is Not Being Detected).

The funny thing is that reinstalling Nvidia drivers (365.19) fixes the issue for me - until I put the PC to sleep again or reboot. After that, again no HDMI detected. If I reinstall drivers, the HMD is again detected over HDMI and everything works wonders.

What gives?

This is with a Skylake-based EVGA 980 SC (SLI, but with SLI disabled) system running Windows 10.

Best,

Astyrrean

DXDiag attached / PCPartPicker view here: http://pcpartpicker.com/p/FNWZYJ

PS
My main display is connected via DisplayPort and nothing is connected to the motherboard's HDMI input. Both the Rift and the main display are connected to the primary GPU (as SLI is disabled, the secondary GPU is effectively offline).


79 REPLIES 79

jeverest
Explorer
Check out this thread as well: https://forums.oculus.com/community/discussion/comment/374135/#Comment_374135

I encounter this issue every time I wake up from sleep in windows 10.  I am able to fix this issue consistently by restarting the oculus service: Oculus VR Runtime Service in the service manager.

neorifter
Protege

jeverest said:

Check out this thread as well: https://forums.oculus.com/community/discussion/comment/374135/#Comment_374135

I encounter this issue every time I wake up from sleep in windows 10.  I am able to fix this issue consistently by restarting the oculus service: Oculus VR Runtime Service in the service manager.


Consider yourself lucky because that solution isn't a cure all, I still have the no hmdi detected error. I have tried every possible driver install, cable reseat, adapter tweak, power reseat, service restart and pci card recheck imaginable. It has to be a defective cable, or piss poor occu

Astyrrean
Explorer
Same with me ... didn't work actually ... and now even reinstalling NVIDIA drivers doesn't work anymore. So frustrating.

neorifter
Protege

Astyrrean said:

Same with me ... didn't work actually ... and now even reinstalling NVIDIA drivers doesn't work anymore. So frustrating.


I just started a new thread on this topic. I suggest you do the same and get specific. We need to keep banging this drum until they publically acknowledge there is a problem with their cables. This is so unsat because based on what I have seen in these forums and on reddit this problem has been going on for weeks.

oOunknownuserOo
Expert Protege

Disclosure
Honored Guest
I think in my case, the poor quality cable damaged the HDMI Port on my GTX 970 as now any monitor I plug into the port no longer displays!

Astyrrean
Explorer
For the time being I've solved this using an HDMI->DP adapter ... I've updated the main thread

ricvilla
Honored Guest
Since this is the first entry that is listed when searching for this issue, I want to add that I was able to fix this problem by reseating the HDMI connector on the headset. This is for the Consumer Ready version of the Rift. Following a suggestion from Oculus support, I used the instructions here: https://support.oculus.com/help/oculus/1114691701909297 . Problem solved!

MonkehNZ
Honored Guest

ricvilla said:

Since this is the first entry that is listed when searching for this issue, I want to add that I was able to fix this problem by reseating the HDMI connector on the headset. This is for the Consumer Ready version of the Rift. Following a suggestion from Oculus support, I used the instructions here: https://support.oculus.com/help/oculus/1114691701909297 . Problem solved!


Hey there, how exactly did you remove/insert the HDMI cable? My cable terminates at the headset itself once the foam insert is removed. Does yours actually have a plug there?

DarkTenka
Trustee

MonkehNZ said:


ricvilla said:

Since this is the first entry that is listed when searching for this issue, I want to add that I was able to fix this problem by reseating the HDMI connector on the headset. This is for the Consumer Ready version of the Rift. Following a suggestion from Oculus support, I used the instructions here: https://support.oculus.com/help/oculus/1114691701909297 . Problem solved!


Hey there, how exactly did you remove/insert the HDMI cable? My cable terminates at the headset itself once the foam insert is removed. Does yours actually have a plug there?


You have to pull off the face-cushion foam ring thing. It disconnects like a lego piece, dont pull it by the foam though .. pull the plastic part that connects to the top of the visor.