05-19-2016 12:48 AM
05-20-2016 03:02 PM
05-20-2016 03:10 PM
When I really wanna get stuff done I explore multiple avenues of "attack" - so to speak. I will open a ticket and then jump on either the phone or on Chat. Of course, if none of those options are available then I'll send emails and literally start Tweeting my Order/Support/Ticket number while tagging everyone in the company I can find on Twitter lol
SliderOverride said:
Yeah i understand, but i am really pi**ed off, i pay 700€ for a defect product @day 0 via preorder the producs arrived by my site and is defect, then get 20days no RMA from the Support, so i don't know what i can do to continue on this 😞
05-20-2016 04:20 PM
05-20-2016 05:43 PM
05-20-2016 05:49 PM
@SliderOverride: thanks for the advice, but I already have sent Oculus the transaction ID. But what good is that if they don't even read my emails ? In order to figure out what the issue is, it is not enough to look at the system screen saying "we could not get the money from that bloak" but they would actually have to read my support request in which they would then learn that Paypal in fact has transferred the funds and their system just got it wrong for some reason.
Well, clock's ticking for my Oculus adventure which started in 2012. T-10d
05-23-2016 03:07 AM
05-23-2016 05:20 AM
05-23-2016 05:40 AM
05-23-2016 08:06 AM
05-23-2016 09:18 AM