[CV1] Audio in "Oculus Video" is playing on speakers, not on headphones — Oculus
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[CV1] Audio in "Oculus Video" is playing on speakers, not on headphones

ConzConz Posts: 83
Hiro Protagonist
edited April 2016 in Support
Playing videos in the "Oculus Video" App has an audio output problem. The audio of the videos (Facebook, vimeo, twitch) is playing on my speakers, not on the CV1 headphones.
The menu sounds are ok, only the output from the video is wrong.
Oculus home -> settings -> Devices -> Rift Headset -> VR Audio Output is set to "Rift Headphones".
I can't find any settings for this in the video app.
Someone with the same problem?
Any ideas how to fix this?

Comments

  • przecinekprzecinek Posts: 587
    Nexus 6
    edited April 2016
    Weird bug indeed.

    - Seems you accidentally posted this in "Games and Apps" instead of "Support" :)
  • ConzConz Posts: 83
    Hiro Protagonist
    Oh, maybe a Mod could move this to support, please?
  • cyberealitycybereality Posts: 26,156 Oculus Staff
    I moved it. 
    Also, can you get me the log zip created by "OculusLogGatherer.exe" in "C:\Program Files (x86)\Oculus\Support\oculus-diagnostics"? Thanks.
    AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i
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  • ConzConz Posts: 83
    Hiro Protagonist
    Thank you Cyber, have sent the log as PM.
  • kingschiebikingschiebi Posts: 12
    NerveGear
    +1
    ran into the same issue as well - only workaround is to set the default windows audio device to the Rift Headset
  • ConzConz Posts: 83
    Hiro Protagonist
    Problem is not solved with the Rift 1.3.1 Update. :(


  • ConzConz Posts: 83
    Hiro Protagonist
    I have upgraded my system from Win7 to Win10.
    Issue with audio is the same.
  • cyberealitycybereality Posts: 26,156 Oculus Staff
    Can you tell me the version number of Oculus Video? You can find this by right-clicking the icon in the Oculus app and choosing "Details" then scroll down to "Version + Release Notes". Thanks.
    AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i
    Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV
  • ConzConz Posts: 83
    Hiro Protagonist
    The Version is 0.14.1
  • thumpa28thumpa28 Posts: 22
    Brain Burst
    edited April 2016
    Any solution to this? Having the same issue, as well as the same thing happening on some external apps like DCS. I installed my CV1 yesterday, on a new computer on which I installed windows 10 yesterday so everything is the latest version. The settings has the audio coming out of Oculus. Cant figure it out.
  • ConzConz Posts: 83
    Hiro Protagonist
    edited April 2016
    Just updated to the new 0.15.2 "Oculus Video".
    The issue with the audio is still present.
  • RoomieRoomie Posts: 1
    NerveGear
    I just got my Rift headset and installed Oculus Video and I'm experiencing the same issue, so I guess it's not solved yet.
  • AEternitatisAEternitatis Posts: 1
    NerveGear
    I experienced this (or a related) issue too.  This is how I resolved it.

    After initial installation, Oculus app audio would play on the headset as it is supposed to.  However, at some point within the following month, audio in all apps started playing on the system speakers instead.  The first thing I checked was of course Settings/Devices/Oculus Rift where you can redirect the audio input/output.  But those settings remained on Rift, not system default audio.  Nor did setting them to Windows audio and then going back to Rift audio have any noticeable effect towards resolving the problem.

    Significantly, the Windows "Manage Audio Devices" control panel didn't any longer list the Rift headphones as audio output device.  I am positive that it used to be listed there.  Apparently, the system just stopped seeing the Rift headphones as audio output device.

    So the first thing I tried was disconnecting the Rift and have device discovery rediscover the headset.  No joy.

    If it wasn't the headset config that prevents the system from seeing the audio output, the next possibility was the USB card.  So I deleted the driver for my USB card (Inateck PCI-E to USB 3.0 5-Port PCI Express Card) in Device Manager, rebooted, and had the card re-detected.

    And that solved the audio problem.  Audio would play on the headset again, the headset would appear under "Manage Audio Devices" again, etc.  

    The only problem remaining is that Settings/Devices/Oculus Rift now recommends a USB driver update and getting a Fresco Logic updated driver would improve things over the current (Windows default USB card) driver.  Not that I have experienced any actual problems with the Windows default driver.
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