Whats Up with the Oculus Support Team ?
I open a ticket 20days in the past,
My VC1 is defect (a fucking green line)
The Support confirmed that it will replace and the will send me a RMA Number, But nothing..
Every time i replay or open a new ticket it will closed (as solved)
WTF is this for a support for a Premium Product ?
I have since 20days my defect VC1 Rift and can not use it.
Have somebody a phone number or a email address or something else i can use to contact Oculus ?
(30.05.2016) --> Still not solved !!! (>1 month ago) (unsolved Ticket time = 30days !!!)@Day31
(31.05.2016) --> I have my label, and the Rift is on the way back to Oculus.....@Day45
(15.06.2016) --> Still not solved no news from the support since 2 weeks waiting....@Day47
(17.06.2016) --> Oculus confirms Rift will goe Out with next Batch waiting.....@Day47
(17.06.2016) --> Yeah today me new Rift Arrived and @the
moment she is working, hope also after some gaming time :-)