We've just started rolling out a possible fix for the repeated sensor disconnection issue. This is a problem that could cause the sensor to disconnect while idle on certain hardware configurations. Although we had some trouble reproducing the exact problem in our lab, we have a good idea of what the core issue was and believe it may be resolved.
Some customers have already received the update, and everyone else should have it within a few hours. The update should happen automatically, but you'll have to just unplug and replug the sensor to reset its state.
I'd recommend people wait until later this evening to test and see if the fix actually resolves their issue. Either way, please report back so we can understand if the fix was a success. Thanks.
For me it seems i'm only getting the disconnect issue in the USB 3.0 on the Inateck card. If I switch the sensor to the 2.0 onboard I do not get the disconnect issue.
I had the problems all the time.. But it totaly has go e away .. I dont now why ? It tried so many things to get the rift working.. But i am fine (for now) Oculus has been a bumpy road.. Not As plug and play how they Saïd it would be
It's not the sensor firmware. Its the Oculus App Version number. Open the settings menu in the Oculus app and click the General section, then look on the bottom. Everyone should have to update by now.
I have Oculus App Version 1.7.0.263882 (1.7.0.270909). I don't get it why it is showing me 2 different? Downloaded but not updated? How to start the update if not offered automatically?