10-29-2016 02:55 AM
Previously all the three Xbox One Wireless Controllers worked like charm on Windows 10 (before Anniversary Update). Now, after the Anniversary Update, as I try them, they stay on for about 5 seconds and then turn off.
This is not a battery issue. Rebooting computer helps sometimes, and I can then again play without problems until I again disconnect one controller. After that, all the controllers get again disconnected after 5 seconds when being on.
The controllers work well if they are wired (USB) to the PC. I have updated the controller firmware to the latest. They also work on another computer that has Windows 10 (no Anniversary Update).
I think this issue started after Windows 10 Anniversary Update. Any possible fixes for this? Thanks.
I already tried to reinstall Windows 10 (Anniversary) and update the Wireless Dongle drivers but it didn't help. I have also tried multiple different USB ports (2.0, 3.0).
I have already contacted Xbox Support and Microsoft Support but they were unable to help (said they will send a ticket to the developers but you never know...). I am sure I am not alone with this issue since ArsTechnica has mentioned it too (link above).
I have also made a post regarding this issue here: http://gaming.stackexchange.com/questions/288881/xbox-one-wireless-controller-turns-off-on-windows-1...
11-03-2016 08:23 AM
11-03-2016 08:43 AM
11-03-2016 08:51 AM
11-03-2016 01:47 PM
11-04-2016 02:07 AM
11-04-2016 08:04 AM
Genetix604 said:
I followed the advice above and downloaded the xbox accessory app, ran it with my controller plugged into a USB 2 port (USB 3 wouldn't work), the controller was then updated and it fixed the issue 🙂
11-04-2016 01:26 PM
cybereality said:
AFAIK, this was fixed in a further Windows update. Make sure you are all the way up to date with Windows and also install the controller firmware via Xbox Accessories app.
11-04-2016 05:54 PM
11-04-2016 07:43 PM
11-04-2016 11:29 PM