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Recommended Inateck Card Bandwidth Issue

VelmwendVelmwend Posts: 4
NerveGear
edited January 2017 in Support
I have the recommended Inateck PCI-E USB 3.0 card and it seems to only support 2 out of 3 USB 3.0 devices before giving me a notification that it is out of bandwidth. Is it normal to have to plug either the headset or one of my 2 sensors into a usb 2.0 slot for Oculus Touch? I've also tried both the Windows 10 built in drivers as well as the Inateck USB 3.0 controller drivers. Neither seems to fix it. I have also tired an Active USB 3.0 Hub from Anker so it doesn't seem to be a power related issue. 

Any suggestions or ideas?

Thanks,
Velm

Comments

  • WildtWildt Posts: 2,287 Valuable Player
    I *THINK* Oculus recommended putting the 3rd sensor in a USB2 port - most probably bandwidth/power shortage on the same USB3 controller.
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  • elbofforelboffor Posts: 2,572 Valuable Player
    It could be due to the port you have put the card into, have you put it into a pci-e 1 or higher?

    I use 2 usb 3 and a usb 2 in my inateck card with no issues
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  • Bigtime88Bigtime88 Posts: 58
    Hiro Protagonist

    I now have a second Inatek card, with the Rift plugged into one, and 2 sensors plugged into the other. All my other devices (mouse, keyboard, Xbox wireless dongle, etc.) are plugged into the motherboard USB2 ports.

    My Rift, 2 * sensors, and touch controllers are working rock solid with no problems

  • FadeeawayFadeeaway Posts: 41
    Brain Burst
    elboffor said:
    It could be due to the port you have put the card into, have you put it into a pci-e 1 or higher?

    I use 2 usb 3 and a usb 2 in my inateck card with no issues
    You are in luck, I loose rift audio if I run 2 sensors + hmd on that card with fresco drivers. If I use win10 internal drivers I can run all 3 devices on the card. But it seems to be some bandwith problems with it, since a lot of ppl started to get troubles with it when the touch came out.
  • VelmwendVelmwend Posts: 4
    NerveGear
    Thanks for the feedback, glad it's not just me. I lose audio and get a bandwidth error as well if I run 2 sensors + the HMD on the Inateck Card. Is it better to run both sensors on USB 3.0 and HMD on USB 2.0 or 1 Sensor and HMD on 3.0 and 1 sensor on 2.0?
  • MrWonderstuffMrWonderstuff Posts: 13
    NerveGear
    edited January 2017
    I don't get any error messages as such but when I have 2 sensors and the HMD on the Inatek the HMD starts off as USB 2.0 when I boot the machine - I disconnect it and reconnect and it reverts to 3.0. Not sure what the problem is.
  • VelmwendVelmwend Posts: 4
    NerveGear
    the slot that I have the Inateck card in is also a pci-e x1 slot.
  • elbofforelboffor Posts: 2,572 Valuable Player
    Well it may be the slot then, my card is in my second pci-e x16

    As for using the fresco drivers, they are better driversoon as long as you have sorted the power management correctly.
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  • VelmwendVelmwend Posts: 4
    NerveGear
    I think I can try freeing up at pci-e x16 slot and give that a try. Thanks for the advice! I'll report back after I try that tonight.
  • elbofforelboffor Posts: 2,572 Valuable Player
    cool beans, you may also want to open powershell as administrator and run the following script, It'll make sure you're power setting are set correctly and what not.

    #Requires -Version 3.0


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  • JoGi4444JoGi4444 Posts: 1
    NerveGear
    I had also problems with the sensors and the Inateck USB 3.0 card - also after running the Powershell script to fix the USB power management. Finally after changing the slot from pci-e x1 to pci-e x16 did the trick. Now my 2 sensors are running rock solid. No problems anymore. 
  • dburnedburne Posts: 3,744 Valuable Player
    I have no problem running two sensors and the HMD in my Innatek USB 3.0 card.
    It is plugged into a PCIe x16 slot as well.
    Don

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