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Need Help! Nothing Showing Up.

AkwardTurtleAkwardTurtle Posts: 10
NerveGear
in Support
Hi, I just got a new Oculus Rift from BestBuy. For whatever reason its not working. During the setup it is just saying to continue the steps in the rift. The light is white, but nothing is showing up on screen. I have tried everything but I don't know if it has something to do with an Error popping up on my screen saying. " Fatal Error in gc"


Please Help.
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Comments

  • AkwardTurtleAkwardTurtle Posts: 10
    NerveGear
    "GetThreatContext" Failed was the other part of the error message
  • e_m_d88e_m_d88 Posts: 372
    Trinity
    edited February 2017
    What are your PC specs and version of Windows?
    ASUS Sabertooth Z170 S, i5 6600K. 16 gigs ram DDR-4 3000 MHZ. SSD Samsung 850 Pro 256 gigs. WD Caviar Black 1 TB. Windows 10 PRO 64-bit. Gigabyte GTX 1080 G1, Acer Predator XG270HU [email protected] hz, Phanteks Enthoo Pro case. EVGA Supernova 750 G2 PSU. Inatech 4 port USB 3.0.  Rift + Touch.
  • AkwardTurtleAkwardTurtle Posts: 10
    NerveGear
    Windows 10 Basic Specs: Intel Core i7 and Gtx 1080
  • e_m_d88e_m_d88 Posts: 372
    Trinity
    This thread at Steam may help you.  Let me know. 

    https://steamcommunity.com/app/242760/discussions/0/522728813818195362/
    ASUS Sabertooth Z170 S, i5 6600K. 16 gigs ram DDR-4 3000 MHZ. SSD Samsung 850 Pro 256 gigs. WD Caviar Black 1 TB. Windows 10 PRO 64-bit. Gigabyte GTX 1080 G1, Acer Predator XG270HU [email protected] hz, Phanteks Enthoo Pro case. EVGA Supernova 750 G2 PSU. Inatech 4 port USB 3.0.  Rift + Touch.
  • AkwardTurtleAkwardTurtle Posts: 10
    NerveGear
    That wont work the numbers are different and people said they had problems with it.
  • AkwardTurtleAkwardTurtle Posts: 10
    NerveGear
    also that's a different error
  • e_m_d88e_m_d88 Posts: 372
    Trinity
    You need to be more specific.  Can you take a screen shot?  Can you give a more specific list of your PC components you got?
    ASUS Sabertooth Z170 S, i5 6600K. 16 gigs ram DDR-4 3000 MHZ. SSD Samsung 850 Pro 256 gigs. WD Caviar Black 1 TB. Windows 10 PRO 64-bit. Gigabyte GTX 1080 G1, Acer Predator XG270HU [email protected] hz, Phanteks Enthoo Pro case. EVGA Supernova 750 G2 PSU. Inatech 4 port USB 3.0.  Rift + Touch.
  • AkwardTurtleAkwardTurtle Posts: 10
    NerveGear
    Computer Specs:

    Case: Corsair Carbide 400c Clear

    CPU: Intel Core i7 6700k

    Motherboard: Asus Gaming Z170

    Memory: G-Skill RipJaws 32gb (2x16)

    Graphics Card: Zotac GTX 1080

    Storage: SSD 960gb + Hard Drive 3tb

    Cooler: Corsair H100i v2

    Power Supply: Corsair CX750M
  • e_m_d88e_m_d88 Posts: 372
    Trinity
    It maybe a Windows problem.  What is the exact error msg and error code?
    ASUS Sabertooth Z170 S, i5 6600K. 16 gigs ram DDR-4 3000 MHZ. SSD Samsung 850 Pro 256 gigs. WD Caviar Black 1 TB. Windows 10 PRO 64-bit. Gigabyte GTX 1080 G1, Acer Predator XG270HU [email protected] hz, Phanteks Enthoo Pro case. EVGA Supernova 750 G2 PSU. Inatech 4 port USB 3.0.  Rift + Touch.
  • AkwardTurtleAkwardTurtle Posts: 10
    NerveGear
    Fatal Error in gc


    GetThreatContext
  • AkwardTurtleAkwardTurtle Posts: 10
    NerveGear
    Thats it.
  • e_m_d88e_m_d88 Posts: 372
    Trinity
    If you have a Anti virus. Internet Security suite.  Try disabling it first and try to reinstall the program.  Run it as ADMIN as well.
    ASUS Sabertooth Z170 S, i5 6600K. 16 gigs ram DDR-4 3000 MHZ. SSD Samsung 850 Pro 256 gigs. WD Caviar Black 1 TB. Windows 10 PRO 64-bit. Gigabyte GTX 1080 G1, Acer Predator XG270HU [email protected] hz, Phanteks Enthoo Pro case. EVGA Supernova 750 G2 PSU. Inatech 4 port USB 3.0.  Rift + Touch.
  • AkwardTurtleAkwardTurtle Posts: 10
    NerveGear
    I did that and it worked for a second and then  froze 
  • AkwardTurtleAkwardTurtle Posts: 10
    NerveGear
    I cant do anything and I really need help.
  • 24_7gaminghub24_7gaminghub Posts: 544
    Nexus 6
    Did you make the computer yourself?
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