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Need Help! Nothing Showing Up.

AkwardTurtleAkwardTurtle Posts: 10
NerveGear
in Support
Hi, I just got a new Oculus Rift from BestBuy. For whatever reason its not working. During the setup it is just saying to continue the steps in the rift. The light is white, but nothing is showing up on screen. I have tried everything but I don't know if it has something to do with an Error popping up on my screen saying. " Fatal Error in gc"


Please Help.
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Comments

  • AkwardTurtleAkwardTurtle Posts: 10
    NerveGear
    "GetThreatContext" Failed was the other part of the error message
  • Ernimus_PrimeErnimus_Prime Posts: 393
    Trinity
    edited February 2017
    What are your PC specs and version of Windows?
    ASUS TUF GAMING X570-PLUS (WI-FI), Ryzen 7 3700x, 16 gigs ram DDR-4 3600 MHZ. SSD XPG 8200 pro 1 TB. WD Black 4 TB. Windows 10 PRO 64-bit. Gigabyte GTX 1080 G1, Acer Predator XG270HU [email protected] hz, Phanteks Enthoo Pro case. Corsair rm750x PSU. Rift S.
  • AkwardTurtleAkwardTurtle Posts: 10
    NerveGear
    Windows 10 Basic Specs: Intel Core i7 and Gtx 1080
  • Ernimus_PrimeErnimus_Prime Posts: 393
    Trinity
    This thread at Steam may help you.  Let me know. 

    https://steamcommunity.com/app/242760/discussions/0/522728813818195362/
    ASUS TUF GAMING X570-PLUS (WI-FI), Ryzen 7 3700x, 16 gigs ram DDR-4 3600 MHZ. SSD XPG 8200 pro 1 TB. WD Black 4 TB. Windows 10 PRO 64-bit. Gigabyte GTX 1080 G1, Acer Predator XG270HU [email protected] hz, Phanteks Enthoo Pro case. Corsair rm750x PSU. Rift S.
  • AkwardTurtleAkwardTurtle Posts: 10
    NerveGear
    That wont work the numbers are different and people said they had problems with it.
  • AkwardTurtleAkwardTurtle Posts: 10
    NerveGear
    also that's a different error
  • Ernimus_PrimeErnimus_Prime Posts: 393
    Trinity
    You need to be more specific.  Can you take a screen shot?  Can you give a more specific list of your PC components you got?
    ASUS TUF GAMING X570-PLUS (WI-FI), Ryzen 7 3700x, 16 gigs ram DDR-4 3600 MHZ. SSD XPG 8200 pro 1 TB. WD Black 4 TB. Windows 10 PRO 64-bit. Gigabyte GTX 1080 G1, Acer Predator XG270HU [email protected] hz, Phanteks Enthoo Pro case. Corsair rm750x PSU. Rift S.
  • AkwardTurtleAkwardTurtle Posts: 10
    NerveGear
    Computer Specs:

    Case: Corsair Carbide 400c Clear

    CPU: Intel Core i7 6700k

    Motherboard: Asus Gaming Z170

    Memory: G-Skill RipJaws 32gb (2x16)

    Graphics Card: Zotac GTX 1080

    Storage: SSD 960gb + Hard Drive 3tb

    Cooler: Corsair H100i v2

    Power Supply: Corsair CX750M
  • Ernimus_PrimeErnimus_Prime Posts: 393
    Trinity
    It maybe a Windows problem.  What is the exact error msg and error code?
    ASUS TUF GAMING X570-PLUS (WI-FI), Ryzen 7 3700x, 16 gigs ram DDR-4 3600 MHZ. SSD XPG 8200 pro 1 TB. WD Black 4 TB. Windows 10 PRO 64-bit. Gigabyte GTX 1080 G1, Acer Predator XG270HU [email protected] hz, Phanteks Enthoo Pro case. Corsair rm750x PSU. Rift S.
  • AkwardTurtleAkwardTurtle Posts: 10
    NerveGear
    Fatal Error in gc


    GetThreatContext
  • AkwardTurtleAkwardTurtle Posts: 10
    NerveGear
    Thats it.
  • Ernimus_PrimeErnimus_Prime Posts: 393
    Trinity
    If you have a Anti virus. Internet Security suite.  Try disabling it first and try to reinstall the program.  Run it as ADMIN as well.
    ASUS TUF GAMING X570-PLUS (WI-FI), Ryzen 7 3700x, 16 gigs ram DDR-4 3600 MHZ. SSD XPG 8200 pro 1 TB. WD Black 4 TB. Windows 10 PRO 64-bit. Gigabyte GTX 1080 G1, Acer Predator XG270HU [email protected] hz, Phanteks Enthoo Pro case. Corsair rm750x PSU. Rift S.
  • AkwardTurtleAkwardTurtle Posts: 10
    NerveGear
    I did that and it worked for a second and then  froze 
  • AkwardTurtleAkwardTurtle Posts: 10
    NerveGear
    I cant do anything and I really need help.
  • god_alomgod_alom Posts: 546
    Nexus 6
    Did you make the computer yourself?
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