If you have updated to Oculus 1.11 and are experiencing any issues, please post your logs in this thread.
You can obtain your log files as shown below:
Run
"OculusLogGatherer.exe" by double-clicking the icon after navigating to this folder:
C:\Program Files (x86)\Oculus\Support\oculus-diagnostics
or:
C:\Program Files\Oculus\Support\oculus-diagnostics
and upload the zip file it creates to your post here.
Please post a brief description of the issue you are experiencing.
It's also recommended to reach out to Oculus Support with the same information, so we have a record.
https://support.oculus.com
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Comments
https://forums.oculus.com/community/discussion/49371/still-getting-some-errors-here-random-freezing-on-3-camers-cant-finish-reset-tracking-on-4#latest
Here are my logs. I'll update this post later today. Not sure if it's related to the update, but seems very strange results after I did. Still having problems with 3 or 4 cameras.
Ever since the 1.11 patch was pushed I find myself floating a foot or two higher than I actually am after a few minutes of gameplay. This makes most games uncomfortable and several games completely unplayable.
Each time this happens I have to leave my game and run height calibration.
The Guradian system also appears to move 2-6 inches randomly.
I have gone from using my Rift 1-3 hours a day to 15 minutes or less because it is such a hassle to re-calibrate each time.
3x Sensor Setup, using 1x USB 3.0 active extension cable.
2x Sensors plugged into Inateck PCI 4 port - Fresco Driver (Latest) Plugged into PCI-E 4x Slot
1x sensor plugged into USB 2.0 on MB
MB > Asus gryphon z97 armor edition (Latest Bios)
-------------------
Have a Starteck Card on the way to try this week.. In the process of tweaking my setup for best results!!
// Also Id rather not reach out to support for a scripted "try this" and "try that" long dragged out waste of time,, I feel the community here is far more qualified hehe ;-)
3 sensor setup unable to accurately track a full 360 rotation with hands infront.
sensors on stands -
Sensor 1 7ft high - right way up, pointed down
Sensor 2 10ft high - upside down pointed down
Sensor 3 8ft high - upside down pointed down
front 2 sensors on USB 3. Rear sensor on USB 2 as recommended.
video to show the tracking problems - including the exact timing that it happens
Skip to 1m 16s
Skip to 2m 47s
a comparison to the tracking of 1.10 (slightly better - still bad) under exact same conditions - recorded right before updating.
Skip to 1m 35s
In Home, hands in front, the hands will glitch at every hand off point between each sensor.
logs attached.
EDIT - updated the room layout with more accuracy and pics of the sensor setup.
fyi - i used to have the 3rd sensor push much farther back to about 2.5m away to get more coverage, but the problems were made worse by this
Sensor 1
sensor 2
sensor 3
3 sensor setup.
I have sent all of this to oculus support via the web.
I have a 3 sensor setup that I had no real issues with when I was on 1.10.
- Frequent minor hand stuttering when moving around in 360 - easily noticeable while pointing outwards and turning in a circle
- Intermittent major hand jumps - characterized by sudden shifts of more than 4 inches before "rubber-banding" back into position
- Intermittent hand floating - where the right or left hand begins to float away or hang behind before snapping back into position
- Gradual change in floor level - after several of the other jumps and stutters, the floor will be off by anywhere from a couple inches to a foot
- Unstable camera position - the three sensors will shift around frequently while configuring Guardian and in applications like "DeskScene." However, I've never had the Guardian system shift an appreciable amount.
While minor hand stutters were somewhat common in 1.10, they were mild enough that it wasn't an issue. Now, with the more frequent stuttering plus everything else, it's very difficult for me to use in 1.11. I've been wanting to show the best of VR and the Rift to more people, but I can't reliably do that in its current state.4 Oculus Sensors
2 Touch Controllers
1 HMD
1 1080p monitor
Asus Z97 pro - Wifi Motherboard
16GB DDR3 RAM
1080 graphics card
intel i7 4790k CPU
Orico USB card 3.1 (2 port) - PCIe
Inateck USB card (4port) (windows driver) - PCIe
Corsair USB 3.0 RGB Keyboard (2 USB connections) - on mobo
Razer Deathadder Mouse - on mobo
Sensor Setup (4 corners of room):
1 Direct connection to Mobo
1 USB 3 extension connection to Mobo
1 USB 3 extension connection to Orico card
1 USB 3 extension connection to Orico card
HMD Setup:
1 direct usb 3.0 connection to Inateck Card
HDMI plugged into DVI port of Gtx1080 Via HDMI to DVI adapter
Background programs running:
Razer Synapse
Corsair Utility Engine
Nvidia Geforce Experience
AVG anti virus
Bluetooth services
Oculus Home Version 1.11
Symptoms:
Touch controllers / hand jumping.
Stuttering hands after HMD is removed and then put back on.
https://www.reddit.com/r/oculus/comments/5sg8az/fix_temporarily_oculus_111_tracking_problem/
http://www.twitch.tv/kdd9000
https://www.youtube.com/user/kdd9000
https://twitter.com/kdd9000
* after 15+ minutes of touch play I gradually sink into the ground
* hand tracking is jittery when it appears to 'handoff' to another sensor
* 3 and 4 sensor setups are both worse than before (logs only contain 3 sensor setup)
Aside from the 'handoff' issue the previous patch 1.10 worked quite well with 3 and 4 sensors.
Been reported for the last 2 months height glitch, hand stutters, constellation's moving completely unusable for me the last 2 months. The fix unbelievably made things worse which took some doing. Well done!!!
occasional, understatement of the year
how about an apology?
Hey there!
This last 1.11 update seems to have fixed the sudden change of height I was getting with 2 or more sensors.
However, it has also started a completely new bug. Now, when I move around in my play space my height SLOWLY increases until 10 minutes later I'm 8 -10 feet tall. I've reset sensors and did a completely new installation of oculus with a full setup.
I hope this one is a quick fix!
I'll post my logs once I get a chance later.
UPDATE*
I tried 2 and 3 sensor setups with the same results, My height seems to very slowly increase in-game till i am extremely tall or literally in the ceiling depending on what i am playing. I also noticed (by punching my wall a few times) that my guardian walls seems to be moving to the left (facing my front two sensors) into my wall over time. Sometimes it seems like the guardian system moves at the same pace as my height changes.
Also i noticed that it seems like my cameras still slightly jumped abit while i was in the "set your view in vr" screen during setup. This SLOW elevation changes make you have to do sensor reset every 15 minutes or so. It did seem to be slower with 2 sensors then with 3, i think it happens when you walk back and forth in your play space.
Here are my Logs,
Please take a look!
before the patch was near perfect and only issues were near edge of play area.
- height changes
- sensors moving when rotating 180
1) sensors shifting around during guardian setup
2) guardian itself shifting by 50cm and more while in Home or games (not just jup, it stays there)
3) slow height drift (I'm getting taller, now I'm 2.5m) while in Home or games (not just jup, it never stops or resets)
4) jumps, jitter, floating away of Touch controllers
5) is it possible that also HMD tracking is affected by this update? I just have strange nauseating feeling from time to time (like if it is wobbling or delayed a bit) even in Home - I'm not talking about simulation sickness
Nothing except Touch jumps happend to me before the update. I have to re-run setup every 30 minutes to get rid of at least 2) and 3).