I have a 10 K poly count model I'm trying to pull into medium. I keep getting a Xanadu error. I tried to export a simple sphere, with the same issue. I am exporting from Maya, but don't see why that would be an issue. Anyone know what the issue might be?
I am having the same issue. I tried meshes under 100 polygons, cubes, and even spheres. Each was triangulated. I used Maya, Zbrush, and Meshmixer to export OBJ's. None of them worked. I would rather not download a new piece of software to convert them. Hopefully this will get fixed soon. It is a cool feature that I would like to continue to work with.
Based on everything we investigated ensuring the mesh has no quads in it and has normals is key. Meshes with no vertex normals are failing to import.
We're working on a permanent fix, but you should be able normalize vertexes, triangulate, and apply a UV in another program and then import properly. Sorry for the inconvenience.
Heres some settings that worked for me > export from Maya > uncheck all except for normals. The only other thing i did in zbrush was decimate ie to triangulate the mesh and add a planar uv to the geo. back in maya i just applied an average normals > The attached image is from export selection as .obj
I think that smoothing is causing issues - which makes sense as that would carry normal data with the obj