Oculus Rooms not loading — Oculus
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Oculus Rooms not loading

brusztlibrusztli Posts: 26 Oculus Start Member
Hi!
I have problem with the Oculus Rooms on my S7 and S8 too.
I only get the loading screen what is lagging so hard, and never load the room. So i have only a laggy loading screen(both of s7 and s8).

Here is a video about this: http://sendvid.com/mo3u0q5d
Does somebody know what is the problem?

Comments

  • wrightdavidwrightdavid Posts: 4
    NerveGear
    Hi Brusztli,

    Could you confirm the build numbers for the following?
    Oculus Rooms
    Oculus
    Oculus App Runtime
    Oculus VR
    Oculus System Driver
    Oculus System Activities 

    To find these build numbers, go to your Android Settings> Apps> App Manager then click each of the individual apps listed above.

    Thanks! 
  • brusztlibrusztli Posts: 26 Oculus Start Member
    Hi!

    Oculus Rooms: 1.5.14
    Oculus: 3.18.0.12.158
    Oculus App Runtime: 2.0.38
    Oculus VR: 3.17.0.2.70
    Oculus System Driver: 1.7.0-65440167
    Oculus System Activities : 1.15.0-65537440

  • wrightdavidwrightdavid Posts: 4
    NerveGear
    Thanks for getting back with your build numbers!
    From what I can tell, you have a few mismatched builds on your phone somehow.
    Could you try removing the following from your phone:
    * Oculus
    * Oculus App Runtime
    * Oculus VR
    * Oculus Home

    Then dock your device into the GearVR headset and go through the installation flow. Hopefully this will resolve the Rooms launch issue - let me know how it goes! 

    Note: I just did this on my device and got the following builds:
    Oculus VR                         3.20.0.3.339     
    Oculus                               3.20.0.3.338   
    systemactivities                 1.15.0-65537440                                                                   
    systemdriver                      1.7.0-65440167   
    Oculus App Runtime          2.1.15           
    Oculus Home                     3.20.31        


  • brusztlibrusztli Posts: 26 Oculus Start Member
    I did it and it works! Thanks for your help!
  • wrightdavidwrightdavid Posts: 4
    NerveGear
    You're very welcome, enjoy! 
  • justenqkjustenqk Posts: 2
    NerveGear
    Hello, i have the same problem and i did what you recommended, but still it doesn't work. Should i ask the developers for support? Thank you 
  • brusztlibrusztli Posts: 26 Oculus Start Member
    justenqk said:
    Hello, i have the same problem and i did what you recommended, but still it doesn't work. Should i ask the developers for support? Thank you 
      Hi! i bet your mobilephone language is not english, so u have to set the phone language to english, then open the oculus rooms, and after it works, and you can change the language to your language. Oculus rooms need english phone language at the first time use, than it works with other language,
  • justenqkjustenqk Posts: 2
    NerveGear
    Thank you very much, that helped me and made it works!
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