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Shipping time EUROPE ONLY

Gargunza73
Explorer
Hello,

I know theres a couple more threads at least regarding the shipping situation of the summer bundles but we have people form all regions mixed in them, so we share and get info not relevant to our own region sometimes.

That's why I think a thread centered on Europe orders and shipping times will be useful to all of us in the region. It's very surprising to me the absolute lack of info, both on the main site and during the ordering proccess, also later when contacting support, it seems we users need to help each other to get some light on the whole situation.

So please share your experience and status of your order, mine was ordered on the 16th so first day to count is really the 17th, of course is still at "order" status and support gave me the usual no ETA copy/paste answer. I'm in Spain BTW.

Thanks in advance for you feedback.
1,501 REPLIES 1,501

AntoineUbi
Explorer


Sweden: Ordered July 27, Processed August 8... but still not shipped as of today (August 15).
It seems to be better to live in Finland according to recent posts in this thread 😄 

And update: shipped tonight 😉

Anonymous
Not applicable

Nicki462 said:


HiCZoK said:

So... 5th day of processing status is coming to an end (almost 7pm in Poland). Should I write email to them?
@HiCZoK I would wait till tomorrow.

Mine went into procesing thursday (The 10th) and just went into shipping an hour and ten minutes ago.I'm guessing that they could set a shit load of orders to processing but they couldn't ship them all at once so they are shipping them in the order that the orders went in so if you ordered yours after me (I ordered july 29) You have to wait a little longer.



Nicki462 said:

Got an email 40 min. ago that my order is on it's way YAY :smiley:  @"benjamin.kvandahl"

:disappointed: Not sure what oculus has done to me. I sendt this "I just checked my bank and the money is back is this normal when processing. it was on hold for a few hours ago" they responded back with this "

Hello Benjamin,

Thank you for taking the time to contact Oculus Support!

To clarify, were you refunded the full amount that you were charged?

Please let me know at your earliest convenience.

Kind regards,

Elena
Oculus Support" 

i responded back it was on processing and it was reserved and my bank said it was still reserved. 😐

Edit: i was reading it wrong, xd.  

@"benjamin.kvandahl" That kinda sucks.  😞
Kinda weird how they took your money and then gave them back to you. Keep me posted though, I wanna know what happens tou your order 🙂

They responded back, if i could show the refund but since it was no sign of refund i might think, they tried to charge me tonight and my bank did not accept it but it could be that it is still reserved and it is just not showing it on my app <--- i hope it is that. :smile:

Dunet1
Honored Guest

Dunet said:

Ordered the 5th August, changed to processing and money withdrawn from account on the 8th, been on "processing for shipping" since the 8th August.. - Norway btw


They just shipped my extra sensor, no rift bundle though :neutral:

HaraKiN
Honored Guest
Things are on the move again for me...
I live in Sweden and ordered a Rift and an extra sensor...
Ordered - 27th
Processing - 8th
Money drawn - 10th
Shipping - 15th (today)
(Estimated delivery - 17th)

Anonymous
Not applicable

Nicki462 said:


HiCZoK said:

So... 5th day of processing status is coming to an end (almost 7pm in Poland). Should I write email to them?
@HiCZoK I would wait till tomorrow.

Mine went into procesing thursday (The 10th) and just went into shipping an hour and ten minutes ago.I'm guessing that they could set a shit load of orders to processing but they couldn't ship them all at once so they are shipping them in the order that the orders went in so if you ordered yours after me (I ordered july 29) You have to wait a little longer.



Nicki462 said:

Got an email 40 min. ago that my order is on it's way YAY :smiley:  @"benjamin.kvandahl"

:disappointed: Not sure what oculus has done to me. I sendt this "I just checked my bank and the money is back is this normal when processing. it was on hold for a few hours ago" they responded back with this "

Hello Benjamin,

Thank you for taking the time to contact Oculus Support!

To clarify, were you refunded the full amount that you were charged?

Please let me know at your earliest convenience.

Kind regards,

Elena
Oculus Support" 

i responded back it was on processing and it was reserved and my bank said it was still reserved. 😐

Edit: i was reading it wrong, xd.  

@"benjamin.kvandahl" That kinda sucks.  😞
Kinda weird how they took your money and then gave them back to you. Keep me posted though, I wanna know what happens tou your order 🙂

THEY JUST SHIPPED IT :smiley:

Anonymous
Not applicable



Nicki462 said:


HiCZoK said:

So... 5th day of processing status is coming to an end (almost 7pm in Poland). Should I write email to them?
@HiCZoK I would wait till tomorrow.

Mine went into procesing thursday (The 10th) and just went into shipping an hour and ten minutes ago.I'm guessing that they could set a shit load of orders to processing but they couldn't ship them all at once so they are shipping them in the order that the orders went in so if you ordered yours after me (I ordered july 29) You have to wait a little longer.



Nicki462 said:

Got an email 40 min. ago that my order is on it's way YAY :smiley:  @"benjamin.kvandahl"

:disappointed: Not sure what oculus has done to me. I sendt this "I just checked my bank and the money is back is this normal when processing. it was on hold for a few hours ago" they responded back with this "

Hello Benjamin,

Thank you for taking the time to contact Oculus Support!

To clarify, were you refunded the full amount that you were charged?

Please let me know at your earliest convenience.

Kind regards,

Elena
Oculus Support" 

i responded back it was on processing and it was reserved and my bank said it was still reserved. 😐

Edit: i was reading it wrong, xd.  

@"benjamin.kvandahl" That kinda sucks.  😞
Kinda weird how they took your money and then gave them back to you. Keep me posted though, I wanna know what happens tou your order 🙂

THEY JUST SHIPPED IT :smiley:

I need to pay when it is here.

Nicki462
Protege





Nicki462 said:


HiCZoK said:

So... 5th day of processing status is coming to an end (almost 7pm in Poland). Should I write email to them?
@HiCZoK I would wait till tomorrow.

Mine went into procesing thursday (The 10th) and just went into shipping an hour and ten minutes ago.I'm guessing that they could set a shit load of orders to processing but they couldn't ship them all at once so they are shipping them in the order that the orders went in so if you ordered yours after me (I ordered july 29) You have to wait a little longer.



Nicki462 said:

Got an email 40 min. ago that my order is on it's way YAY :smiley:  @"benjamin.kvandahl"

:disappointed: Not sure what oculus has done to me. I sendt this "I just checked my bank and the money is back is this normal when processing. it was on hold for a few hours ago" they responded back with this "

Hello Benjamin,

Thank you for taking the time to contact Oculus Support!

To clarify, were you refunded the full amount that you were charged?

Please let me know at your earliest convenience.

Kind regards,

Elena
Oculus Support" 

i responded back it was on processing and it was reserved and my bank said it was still reserved. 😐

Edit: i was reading it wrong, xd.  

@"benjamin.kvandahl" That kinda sucks.  😞
Kinda weird how they took your money and then gave them back to you. Keep me posted though, I wanna know what happens tou your order 🙂

THEY JUST SHIPPED IT :smiley:

I need to pay when it is here.


WOW that's strange but atleast they shipped it and you are getting it in a couple of days 🙂

Anonymous
Not applicable

Nicki462 said:






Nicki462 said:


HiCZoK said:

So... 5th day of processing status is coming to an end (almost 7pm in Poland). Should I write email to them?
@HiCZoK I would wait till tomorrow.

Mine went into procesing thursday (The 10th) and just went into shipping an hour and ten minutes ago.I'm guessing that they could set a shit load of orders to processing but they couldn't ship them all at once so they are shipping them in the order that the orders went in so if you ordered yours after me (I ordered july 29) You have to wait a little longer.



Nicki462 said:

Got an email 40 min. ago that my order is on it's way YAY :smiley:  @"benjamin.kvandahl"

:disappointed: Not sure what oculus has done to me. I sendt this "I just checked my bank and the money is back is this normal when processing. it was on hold for a few hours ago" they responded back with this "

Hello Benjamin,

Thank you for taking the time to contact Oculus Support!

To clarify, were you refunded the full amount that you were charged?

Please let me know at your earliest convenience.

Kind regards,

Elena
Oculus Support" 

i responded back it was on processing and it was reserved and my bank said it was still reserved. 😐

Edit: i was reading it wrong, xd.  

@"benjamin.kvandahl" That kinda sucks.  😞
Kinda weird how they took your money and then gave them back to you. Keep me posted though, I wanna know what happens tou your order 🙂

THEY JUST SHIPPED IT :smiley:

I need to pay when it is here.


WOW that's strange but atleast they shipped it and you are getting it in a couple of days 🙂

i might think they have fixed if they can not get it from card they will send you a invoice with the ups.

Alcarin
Explorer
I also received shipment confirmation today. Ordered 29th, processing from the 10th, shipped 15th. It's shipping to a rural part of Norway, so we'll see how long it takes 🙂

JohSm67
Rising Star
Yes finally delivered today, ordered the 17’’th  delivered the 15’th in Sweden
JohSm