i had an issue with one of the audio outputs on my rift. i sent my rift back to customer support. this is now nearly 3 weeks ago and the only think that supports tell me is that it takes more time because of summer of rift. would be nice to know how long it would take. its nearly a month now without my rift and there is so much new amazing software out there i want to enjoy (lone echo for example) . what are your experiences, how long does a replacement normally take?