10-13-2017 01:29 PM
10-17-2017 06:33 PM
10-17-2017 07:12 PM
10-17-2017 07:33 PM
10-17-2017 07:36 PM
Zenbane said:
My update is still downloading. I feel like it has been stuck at 94% for awhile, which makes me nervous.
There's few things more terrifying that an unmoving critical Windows status indicator. When that status indicator appears motionless, I'm too terrified to touch anything...
10-17-2017 07:47 PM
10-17-2017 08:47 PM
Rob_In_Phoenix said:
Roaster said:
Update ... MS support by phone resolved the issue and I'm in again. Apparently the update hung when restarting and prevented logon. Cure was to pull the plug and hold the power button for three minutes. Repower and update completed, now able to logon ok. Yay phone support.
@Roaster what gaming machine did you pull the plug and hold the power button for 3 minutes on? My computer wouldn't do anything in response to something like this (at least I don't think so).
What does holding the power button do on a pc?
10-17-2017 09:24 PM
10-18-2017 12:46 AM
10-18-2017 01:50 AM
10-18-2017 07:12 AM
Roaster said:
Rob_In_Phoenix said:
Roaster said:
Update ... MS support by phone resolved the issue and I'm in again. Apparently the update hung when restarting and prevented logon. Cure was to pull the plug and hold the power button for three minutes. Repower and update completed, now able to logon ok. Yay phone support.
@Roaster what gaming machine did you pull the plug and hold the power button for 3 minutes on? My computer wouldn't do anything in response to something like this (at least I don't think so).
What does holding the power button do on a pc?
The specs for my pc are in the sig line below. Home built.
This power button thing was a new trick for me, done at the request of Microsoft tech support.
It sounds like a hard reset for a pda or cell phone. Disconnecting the power puts the pc on the cmos battery. Holding the power button down will discharge something making the pc fully reboot. The pc went to a bios report screen first and said something about overclocking failed, I just went to bios setup and did a save and exit, rebooted and it brought up the picture screen for logon. Entered the newest password (having changed it 3 times trying to get in) and it did a waiting thing for much longer than usual and the tech said it was finishing the update setup, then went to normal desktop with a generic background image.
Tech had me restart twice again to make sure it was good and here we are.
Number for support is 1-800-642-7676, very nice people at the call center.