Since Official support doesn't seem to help.
Since about December 9 I've been completely unable to use the Oculus Home Software.
After failing an automatic Repair I was prompted to re-download the setup.
The Setup failed giving me a restart computer error.
I restarted, it failed giving the same issue.
Ran the setup as Admin, same issue.
I disabled my Antivirus, same issue.
Went through my permissions registry, same issue.
Re-Installed Windows, same issue.
Moved my OS to a new SSD, same issue.
Attempted to install on a New Volume, same issue.
Went through all the previous steps before Windows-Reinstall with official support and submitted logs, same issue.
Installed Occulus home on a secondary PC on the same network successfully.
To sum it up, I am at my wits end with this and I'm curious if anyone in the community has any possible solution to this.
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Comments
I'm stuck with a $400 brick.
Did you open a support ticket with Oculus support team? < OK, my bad, didn't read well your first post>
Could you describe exactly what you mean by "a restart computer error"?
And also, describe your computer specifications? That may help to narrow the problem.
“Dreams feel real while we are in them, it's only when we wake up that we realize something was strange.” - Dom Cobb
"Be careful, if you are killed in real life you die in VR too." - TD_4242
I7 10700K, GTX1080 OC 10%, 32GB DDR4 3200Mhz, Oculus Rift CV1
It will make it all the way through the installation progress bar and then give an error "Restart Computer" "Sorry, we encountered an error during installation. Please restart your computer try running Oculus Setup again. If you still experience issues, contact Oculus Support." with no error ID. I have no idea how to get this working... I've tried with the Rift plugged in and unplugged.
32 gigs of G.Skill Trident Z neo 2X16 Gb DDR4 3200Mhz
MSI 1070-TI, on a MSI B-570 Gaming plus motherboard,
EVGA super nova 1000 Watt PSU
Oculus is on a CORSAIR Force MP600 Gen4 PCIe x4 NVMe M.2 SSD
The program is free btw and you can uninstall it right after if you want without any problems. Get the pro free trial version
32 gigs of G.Skill Trident Z neo 2X16 Gb DDR4 3200Mhz
MSI 1070-TI, on a MSI B-570 Gaming plus motherboard,
EVGA super nova 1000 Watt PSU
Oculus is on a CORSAIR Force MP600 Gen4 PCIe x4 NVMe M.2 SSD