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12-27-2017 05:00 PM
Thank you for your patience in hearing back from us. We appreciate your time and perspective with this matter.
I have just discussed with my team and after extensive review we have verified that we will not be able to provide assistance with adding a payment method to your Oculus account.
We are unable to go into specific detail as to why, and do apologize for any inconvenience or frustration this may cause.
Thank you.
Sophie
Oculus Support
How does a company stay in business if they can sell their products and have poor customer service?
12-30-2017 07:19 PM
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