01-03-2018 09:58 PM
01-04-2018 02:39 PM
01-04-2018 03:58 PM
01-04-2018 10:59 PM
cybereality said:
Yeah, definitely check that the glossy side is facing you. And you can try a different USB port (USB 2.0 tends to work more reliably). See here for some other guidelines. https://support.oculus.com/1814957818761397/
KNP54 said:
Just to be sure, are the sensors oriented correctly? (The glossy end pointing towards you)
01-05-2018 12:29 AM
> which tells me that the sensors are sort of working, but just don't want to track the controllers or the headset
Hi,
During sensor-test the sensors are shown up as being ok? Maybe the root cause is somewhere else?
(Both?) sensors being broken is very unlikely. Maybe the headset might be the issue here?
Information about button presses and stuff is relied from the controllers through the headset to the PC.
Whatever side effects a badly initialized headset can cause? Try reconnecting the headset to different USB ports. If possible try another PC.
I am suggesting to focus not only on the sensors, but to think in other directions as well.
Other than that I am afraid you'll need a support ticket. Hope you find a solution.
greets
01-05-2018 02:36 AM
Most PC peripheral problems that I've found difficult to resolve usually ends with me trying the kit on another PC (as @Hornet_F4C suggests), or if I'm lucky, finding someone I know with the same kit and try that on my PC.
Is there anyone else you know with a Rift that you can invite round? If you're in the Peterborough area of the UK (I know it's a long shot) I'd pop round with my sensors no problem.
01-05-2018 12:56 PM
Hornet_F4C said:
> which tells me that the sensors are sort of working, but just don't want to track the controllers or the headset
Hi,
During sensor-test the sensors are shown up as being ok? Maybe the root cause is somewhere else?
(Both?) sensors being broken is very unlikely. Maybe the headset might be the issue here?
Information about button presses and stuff is relied from the controllers through the headset to the PC.
Whatever side effects a badly initialized headset can cause? Try reconnecting the headset to different USB ports. If possible try another PC.
I am suggesting to focus not only on the sensors, but to think in other directions as well.
Other than that I am afraid you'll need a support ticket. Hope you find a solution.
greets
Most PC peripheral problems that I've found difficult to resolve usually ends with me trying the kit on another PC (as @Hornet_F4C suggests), or if I'm lucky, finding someone I know with the same kit and try that on my PC.
Is there anyone else you know with a Rift that you can invite round? If you're in the Peterborough area of the UK (I know it's a long shot) I'd pop round with my sensors no problem.
03-23-2018 04:28 PM