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VC++ 2015 redist cannot be installed, Library installations / updates are stuck

Anonymous
Not applicable
I continually have a Oculus Software Update queued. One of the suggestions i found here on the forums was to repair the oculus installation.

After doing this, not only is the stuck update still stuck, but now 32 other library titles are stuck at "Finish Install", and cannot complete (and subsequently cannot be started).

This is likely due to the visual cpp 2015 redistributables not completing installation (even manually, an error occurs).

Relevant log entries:

Oculus redist installer log
[Debug] [10.02.2018 13:02:55] Need to install redist visual-cpp-2015(1134814899877089). File: VC_redist.x64.exe. Params: /quiet /norestart
[Error] [10.02.2018 13:02:55] Error doing work: OVRRedistributableInstaller.EntryPoint+RedistException: Unable to install redistributable visual-cpp-2015 ---> Daybreak.Redists.RedistInstaller+RedistInstallerException: Redistributable visual-cpp-2015 returned an error ---> Daybreak.Util.Mixins+ExecuteProcessException: Error launching process ---> System.ComponentModel.Win32Exception: The system cannot find the file specified
at System.Diagnostics.Process.StartWithCreateProcess(ProcessStartInfo startInfo)
at System.Diagnostics.Process.Start(ProcessStartInfo startInfo)
at Daybreak.Util.Mixins.ExecuteProcessMixinRet(String path, String arguments)
at Daybreak.Util.Mixins.ExecuteProcessMixin(String path, String arguments, List`1 additionalExitCodes)
--- End of inner exception stack trace ---
at Daybreak.Util.Mixins.ExecuteProcessMixin(String path, String arguments, List`1 additionalExitCodes)
at Daybreak.Redists.RedistInstaller.InstallRedist(String redistName, String exePath, String redistParams, String redistId)
--- End of inner exception stack trace ---
at Daybreak.Redists.RedistInstaller.InstallRedist(String redistName, String exePath, String redistParams, String redistId)
at OVRRedistributableInstaller.EntryPoint.InstallRedists(IList`1 redists)
--- End of inner exception stack trace ---
at OVRRedistributableInstaller.EntryPoint.InstallRedists(IList`1 redists)
at OVRRedistributableInstaller.EntryPoint.<>c__DisplayClass1_0.<Main>b__1(SendPayload sent, RecvPayload received, OafError error)
[Debug] [10.02.2018 13:02:55] Failure.
[Debug] [10.02.2018 13:02:55] IPC connection destroyed.
error when running redist installation manually

d979w4fa4vq2.png

corresponding redist installer log
[2C74:2430][2018-02-10T13:12:31]e000: Error 0x80070666: Cannot install a product when a newer version is installed.
36 REPLIES 36

Anonymous
Not applicable
For the remaining 7, after a reboot (which against my hopes did not fix it) when i click finish install, i only get this error message:

zi0nhxy9dv60.png

Despite not having anything running (freshly restarted Home).

LZoltowski
Champion
Nothing in task manager? Looks like something from Oculus Apps is running ...
Core i7-7700k @ 4.9 Ghz | 32 GB DDR4 Corsair Vengeance @ 3000Mhz | 2x 1TB Samsung Evo | 2x 4GB WD Black
ASUS MAXIMUS IX HERO | MSI AERO GTX 1080 OC @ 2000Mhz | Corsair Carbide Series 400C White (RGB FTW!) 

Be kind to one another 🙂

LZoltowski
Champion
CLose any browsers you have, in fact close everything you have running ..
Core i7-7700k @ 4.9 Ghz | 32 GB DDR4 Corsair Vengeance @ 3000Mhz | 2x 1TB Samsung Evo | 2x 4GB WD Black
ASUS MAXIMUS IX HERO | MSI AERO GTX 1080 OC @ 2000Mhz | Corsair Carbide Series 400C White (RGB FTW!) 

Be kind to one another 🙂

LZoltowski
Champion
You can also try opening a game in VR, this should force anything else open to close ..
Core i7-7700k @ 4.9 Ghz | 32 GB DDR4 Corsair Vengeance @ 3000Mhz | 2x 1TB Samsung Evo | 2x 4GB WD Black
ASUS MAXIMUS IX HERO | MSI AERO GTX 1080 OC @ 2000Mhz | Corsair Carbide Series 400C White (RGB FTW!) 

Be kind to one another 🙂

Anonymous
Not applicable
I tried opening Home, which actually prompted me if i want to close what is currently running (which had a "broken image" thumbnail in Dash). Despite then leaving Home, or restarting the desktop app via Beta settings, i still can't get past the error.

And now here's a funny thing, i can't even launch a game, it complains that i can't run multiple things at once and should close the currently running one first. Except i don't have anything running that i know of :sweat_smile:

LZoltowski
Champion
DO you have a virtual desktop service running? or vrserver.exe?
Core i7-7700k @ 4.9 Ghz | 32 GB DDR4 Corsair Vengeance @ 3000Mhz | 2x 1TB Samsung Evo | 2x 4GB WD Black
ASUS MAXIMUS IX HERO | MSI AERO GTX 1080 OC @ 2000Mhz | Corsair Carbide Series 400C White (RGB FTW!) 

Be kind to one another 🙂

Anonymous
Not applicable
Ok, it seems like it was the Oculus Tray Tools, for whatever reason that might be. I never had any issues with it before, especially not blocking anything from running.

After killing it via task manager, i now can start apps and click "Finish Install" again, but it doesn't work and logs the same thing about FW (firewall?) rules in the redist installer log.

LZoltowski
Champion
Do you have any VPN tools installed? Tunnel Bear?
Core i7-7700k @ 4.9 Ghz | 32 GB DDR4 Corsair Vengeance @ 3000Mhz | 2x 1TB Samsung Evo | 2x 4GB WD Black
ASUS MAXIMUS IX HERO | MSI AERO GTX 1080 OC @ 2000Mhz | Corsair Carbide Series 400C White (RGB FTW!) 

Be kind to one another 🙂

LZoltowski
Champion
Try also temporarily disabling UAC ... it look like for some reason it cant add firewall rules
Core i7-7700k @ 4.9 Ghz | 32 GB DDR4 Corsair Vengeance @ 3000Mhz | 2x 1TB Samsung Evo | 2x 4GB WD Black
ASUS MAXIMUS IX HERO | MSI AERO GTX 1080 OC @ 2000Mhz | Corsair Carbide Series 400C White (RGB FTW!) 

Be kind to one another 🙂

Anonymous
Not applicable
I do have OpenVPN installed for work, yes.

Will try temporary UAC deactivation and see how it goes tomorrow.