03-07-2018 08:59 AM
03-07-2018 12:39 PM
Aliantha said:
FastForward352 said:
Aliantha said:
. I.... am enjoying the community so I don't know exactly what I "lost" that I deserve something for free for.
I know what I won : getting to know you :wink:
Sweetest post ever ❤️
03-07-2018 12:39 PM
madarao627 said:
weimkuhler said:
With all the employees and money they have , how in the hell is there not a new security certificate yet? Oculus has been down for 21 hours in New Zealand. SMH
You dont know what the issue is. You dont know if a certificiate expired is causing the issue or if a server went down because someone tripped on a powercord. Stuff like that happens
03-07-2018 12:39 PM
03-07-2018 12:40 PM
The issue here is not the mistake itself but the failure to acknowledge it for almost 24 hrs and the failure to fix a relatively easy issue within that time....I understand that with the auto update not working it may be a longer time to work on a fix but there's nothing stopping them from adding a manual update/reinstall link for oculus app with the new certs on their website and maybe issuing a statement that for those who don't want to reinstall it may take longer?
Aliantha said:
Mangal_Oemie said:
Hollish said:
Mangal_Oemie said:
As a security professional and Oculus owner, I understand the sheer incompetence, negligence and ignorance that was involved in this issue. Clearly you guys can't be trusted with anything PKI, and need someone to explain to you how this works, and how you organize yourself. You've just DoS'ed all your customers through incompetence and negligence.
Unbelievable...
https://www.reddit.com/r/oculus/comments/82nuzi/cant_reach_oculus_runtime_service/dvbx8g8/
I am not as understanding as that post. I am not saying someone should be fired, but clearly they don't have the appropriate processes to keep certs updated. Clearly nobody thought of this, and no internal alerts were ever triggered.
I think I will withhold judgment until it happens a second time. I made a recipe and accidently left out an ingredient and it ruined the dish... I knew what I needed but it was an oversight, I screwed up. I have not repeated the error because I learned from it. Anyone can screw up. I would just like this fixed like everyone else. Now if it happens again, that would be a bit less understandable. When I'm perfect I'll sit in harsher judgment of people.
03-07-2018 12:40 PM
Hollish said:
I'm sure you'd run into issues with the other systems too. They've acknowledged the issue and are working on it. I get that it's annoying but saying you shouldn't have bought a rift because now it's not working is like saying you shouldn't have bought a specific car because it had to be fixed once.
03-07-2018 12:40 PM
madarao627 said:
weimkuhler said:
With all the employees and money they have , how in the hell is there not a new security certificate yet? Oculus has been down for 21 hours in New Zealand. SMH
You dont know what the issue is. You dont know if a certificiate expired is causing the issue or if a server went down because someone tripped on a powercord. Stuff like that happens
03-07-2018 12:40 PM
03-07-2018 12:41 PM
03-07-2018 12:41 PM
03-07-2018 12:42 PM
JeanClaudeHD said:
Aliantha said:
floyd247 said:
Well as some else said i hope you give a free game this should be the case we all paid a lot of money for are oculus and to turn you computer on and not able to play what you wanted is not good and you knew there was a problem as the problem stared yesterday think we all deserve o free game for are troubles
I don't see how we're entitled to anything for free. If they do decide to do something that would be great but I have been playing enough online games and bought enough tech devices and cars and electronics and such to know nothing works 100% of the time. The only people I really feel "sorry" for are those who need their Oculus hardware for work where this is costing them money. I have other games to play and am enjoying the community so I don't know exactly what I "lost" that I deserve something for free for.
I get it, you don't want a game, maybe you are not entitled to [...] I am entitled, I want one, I deserve it.