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Oculus Runtime Services - Current Status

ShowbizDonkey
Retired Support
We are aware of and actively investigating an issue impacting ability to access Rift software. Our teams apologize for any inconvenience this may be causing you and appreciate your patience while we work on a resolution. We'll share more updates here as we have them. Thanks.

Update:
Hey everyone - This is an issue with our software certification that we're still actively working on. For security, we use a certificate to ensure that the software you receive actually comes from Oculus. That certificate has expired, and we're looking at a few different ways to resolve the issue. We’ll update you with the latest info as available. We recommend you wait until we provide an official fix. Thanks for your patience.

Update #2:
Hey everyone - We're still working hard to resolve the cert issue. We're in the process of integrating an updated cert. Unfortunately, pushing the update out to affected users has some added complexity, as the expired cert blocks our standard software update path. We're working through the options now, and we expect to have more details to share later this evening.

Update #3:

Hey all - thank for your patience. We now have an Oculus software update in place that fixes the issue where Rift may fail to start up. For more info and instructions, please go here: https://support.oculus.com/217157135500529/

Thank you once again for your patience.

Update #4:
Each Rift user impacted by last week's issue and eligible for our $15 Oculus Store credit (or currency equivalent) will see that hit their account within the next few hours. Not sure where to find your credit? Check out this support article: https://support.oculus.com/176820559444065/ ;

If you don't receive store credit but believe you qualified (used the Oculus desktop app on Rift between 2/1/18 and 3/8/18 -- after further consideration we extended the window by a day to account for potential new Rift owners), please contact support: https://support.oculus.com/885981024820727/
2,249 REPLIES 2,249

VRMageddon-1
Rising Star

kRAyZZed said:


songnar said:


Aliantha said:


KlodsBrik said:

Wait, what did I miss out on ?

Great to see so many new forum users who have been hiding under the rocks with their hmd strapped on having fun 🙂





Oh God I hope nobody posts pics of them playing VR with  strap on!


Hey! Don't you judge my lifestyle choices!


Do you need a special touch controller to track that or.....


depends if it extends beyond the set play area... why do the walls keep appearing?

kRAyZZed
Protege

songnar said:


kRAyZZed said:


songnar said:


Aliantha said:


KlodsBrik said:

Wait, what did I miss out on ?

Great to see so many new forum users who have been hiding under the rocks with their hmd strapped on having fun 🙂





Oh God I hope nobody posts pics of them playing VR with  strap on!


Hey! Don't you judge my lifestyle choices!


Do you need a special touch controller to track that or.....


Yeah man! Oculus teamed up with VSauce and Brazzers to release the Oculus DONG.


unfortunately it's life size and the Oculus sensors are struggling to track it...

Anonymous
Not applicable
It's been four hours.

We've heard one thing from Oculus.

This.

Is.

Horrible.

VRMageddon-1
Rising Star







Aliantha said:

.  I.... am enjoying the community so I don't know exactly what I "lost" that I deserve something for free for.


I know what I won : getting to know you :wink:

Oh boy ....


What if it's some old guy lurking young boys 😮



I'm not an old guy or young boy so I'm immune... and it was sweet

LZoltowski
Champion

Greyman said:



I haven't seen this many posts at once since the great pre-orders meltdown of 2016


where's @Zenbane when we need him?  🙂


Drowned in the voices of a thousand screams.

This thread reminds me of:

https://www.youtube.com/watch?v=EKu7TYWNxqA
Core i7-7700k @ 4.9 Ghz | 32 GB DDR4 Corsair Vengeance @ 3000Mhz | 2x 1TB Samsung Evo | 2x 4GB WD Black
ASUS MAXIMUS IX HERO | MSI AERO GTX 1080 OC @ 2000Mhz | Corsair Carbide Series 400C White (RGB FTW!) 

Be kind to one another 🙂

AndTrax
Protege

Aliantha said:



Is this shit fixed yet or no?


When it's fixed, you'll know, there will be zero forum activity
Lol, As well, I thought you started a whiners thread early on...do people read?
AMD Threadripper 1900x, Liqtech TR4 360, EVGA 1080ti hybrid, Gigabyte x399 Aorus Gaming 7, 32 GB XPG z1 3000, Samsung 960 EVO, Crucial MX500, RGB all over

JeanClaudeHD
Honored Guest

Greyman said:



its fucking ridiculous... You just need resign this fucking dll and give it to us.
This can not take SO MUCH FUCKING TIME!


and the global maturity score drops even lower


I am rubber, you are glue, whatever you say, bounces off me, and sticks to you!

MacHaggis
Protege
oof, ouch.

How many days does it take to renew a certificate?

Anonymous
Not applicable
qld7eo8bv670.jpg

Anonymous
Not applicable
Is it even possible we will be able to play today
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