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Oculus Runtime Services - Current Status

ShowbizDonkey
Retired Support
We are aware of and actively investigating an issue impacting ability to access Rift software. Our teams apologize for any inconvenience this may be causing you and appreciate your patience while we work on a resolution. We'll share more updates here as we have them. Thanks.

Update:
Hey everyone - This is an issue with our software certification that we're still actively working on. For security, we use a certificate to ensure that the software you receive actually comes from Oculus. That certificate has expired, and we're looking at a few different ways to resolve the issue. We’ll update you with the latest info as available. We recommend you wait until we provide an official fix. Thanks for your patience.

Update #2:
Hey everyone - We're still working hard to resolve the cert issue. We're in the process of integrating an updated cert. Unfortunately, pushing the update out to affected users has some added complexity, as the expired cert blocks our standard software update path. We're working through the options now, and we expect to have more details to share later this evening.

Update #3:

Hey all - thank for your patience. We now have an Oculus software update in place that fixes the issue where Rift may fail to start up. For more info and instructions, please go here: https://support.oculus.com/217157135500529/

Thank you once again for your patience.

Update #4:
Each Rift user impacted by last week's issue and eligible for our $15 Oculus Store credit (or currency equivalent) will see that hit their account within the next few hours. Not sure where to find your credit? Check out this support article: https://support.oculus.com/176820559444065/ ;

If you don't receive store credit but believe you qualified (used the Oculus desktop app on Rift between 2/1/18 and 3/8/18 -- after further consideration we extended the window by a day to account for potential new Rift owners), please contact support: https://support.oculus.com/885981024820727/
2,249 REPLIES 2,249

1_Razer
Honored Guest

I just got my Oculus yesterday and now this. Now I have to interact with my family...



ButterHATER
Protege



EightBit5 said:

So while we wait (still), let's all say what our favorite VR games are.

For me it's a tie between iRacing and Echo Arena, with Job Simulator being a close 2nd!


iRacing for me so far my favorite.  It is the reason I got the Rift to begin with.


the only game i got a chance to play before this all happened was robo recall 
had quite a lot of fun with it

RetroRocket
Explorer
I ask myself - Do I go and play Elite in flat format on my steam account, or do I wait patiently for Oculus to fix this and bring back to me the joys of Elite VR?
....
Yeh, I'm going to wait (there's plenty more internet to read)

Thank you Oculus guys for amazing work you have done to make all our gaming experiences fantastic. I'm sure you will get us all working again as soon as you can.

  

ChrisTheMachine
Protege
Nobody on oculus knows da wae

Anonymous
Not applicable


Nobody on oculus knows da wae


Dead meme, please exit stage left.

ChrisTheMachine
Protege

EightBit5 said:



Nobody on oculus knows da wae


Dead meme, please exit stage left.


XD

Bodb_Derg
Explorer


EightBit5 said:

So while we wait (still), let's all say what our favorite VR games are.

For me it's a tie between iRacing and Echo Arena, with Job Simulator being a close 2nd!



Assetto Corsa/iracing/RaceRoom in that order.

ChrisTheMachine
Protege
Am I the only one that is just keep refreshing twitter and this ?

WiLLuMPJuH
Adventurer

1_Razer said:


I just got my Oculus yesterday and now this. Now I have to interact with my family...





Ok. Now watch it : You can' t just kill these NPC's.

FastForward352
Heroic Explorer

EightBit5 said:

So while we wait (still), let's all say what our favorite VR games are.
Everyday Golf, Onward, The Talos Principle and Project Cars 2 for the moment.
Asus X99-A MB | i7 5820K @ 3.30GHz | Asus ROG-STRIX 1080Ti | 32 Gb RAM | SSD SAMSUNG 500Go M-2 |  Samsung 40" 4K Screen | T500RS & TH8A Shifter on Wheel Stand Pro | TM Warthog & Combat Rudder Pedals | Buttkicker Gamer 2 | OCULUS RIFT CV1 - 3 Sensor roomscale setup

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