[SOLVED] [Error] Can't reinstall Oculus Software, "please restart and try again"

Comments

• PlayingAim Posts: 26

  NerveGear

  March 10

  hmmm looks like my problem try turning off everything running on your pc that isnt needed for windows to run

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• LZoltowski Posts: 6,253 Volunteer Moderator

  March 10

  Yes, please disable any and all of the following you might have before running setup
  
  MSI Afterburner or other GPU tweaker
  Antivirus
  Antimalware
  Samsung Magic or any outer SSD Utility
  Anything running in your system tray
  Any Peripheral Utilities
  
  Etc

  Core i7-7700k @ 4.9 Ghz | 32 GB DDR4 Corsair Vengeance @ 3000Mhz | 2x 1TB Samsung Evo | 2x 4GB WD Black
  ASUS MAXIMUS IX HERO | MSI AERO GTX 1080 OC @ 2000Mhz | Corsair Carbide Series 400C White (RGB FTW!) 
  
  Be kind to one another

  0
• TalkingStone Posts: 4

  NerveGear

  March 10

  LZoltowski said:

  Yes, please disable any and all of the following you might have before running setup
  
  MSI Afterburner or other GPU tweaker
  Antivirus
  Antimalware
  Samsung Magic or any outer SSD Utility
  Anything running in your system tray
  Any Peripheral Utilities
  
  Etc

  I tried that, it didn't work. I disabled everything that I could and that was not related to windows, but no success on the installation. The latest log file is linked to this post.

  OculusSetup.log 26.5K

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• LZoltowski Posts: 6,253 Volunteer Moderator

  March 10

  Well, the log is different now, so you did have something that was preventing it to progress, now its a different error.
  
  
  

  Core i7-7700k @ 4.9 Ghz | 32 GB DDR4 Corsair Vengeance @ 3000Mhz | 2x 1TB Samsung Evo | 2x 4GB WD Black
  ASUS MAXIMUS IX HERO | MSI AERO GTX 1080 OC @ 2000Mhz | Corsair Carbide Series 400C White (RGB FTW!) 
  
  Be kind to one another

  0
• TalkingStone Posts: 4

  NerveGear

  March 10

  LZoltowski said:

  Well, the log is different now, so you did have something that was preventing it to progress, now its a different error.
  
  
  

  Oh really ? I can't decipher the log, do you know what may be causing the issue now ?

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• LZoltowski Posts: 6,253 Volunteer Moderator

  March 10 edited March 10

  There is a missing environment variable
  
  

  1. In Search, search for and then select: System (Control Panel)
  2. Click the Advanced system settings link.
  3. Click Environment Variables. In the section System Variables, find the PATH environment variable and select it. Click Edit. If the PATH environment variable does not exist, click New.
  4. In the Edit System Variable (or New System Variable) window, specify the value of the PATH environment variable. The path you need to add is C:\windows if it's not there already. Click OK. Close all remaining windows by clicking OK.
     
     
     
     it should look like this: (dont add the Oculus paths, c:\windows should be enough)
     
     
     The run setup again BUT PLEASE RUN IT WITH EVERYTHING OFF AS IN the PREVIOUS STEP as that fixed the previous error, do not run as admin, and run the setup file from your C:\ drive, not from downloads directory

  Core i7-7700k @ 4.9 Ghz | 32 GB DDR4 Corsair Vengeance @ 3000Mhz | 2x 1TB Samsung Evo | 2x 4GB WD Black
  ASUS MAXIMUS IX HERO | MSI AERO GTX 1080 OC @ 2000Mhz | Corsair Carbide Series 400C White (RGB FTW!) 
  
  Be kind to one another

  1
• TalkingStone Posts: 4

  NerveGear

  March 10

  It worked ! Thank you very much for your help ! 
  Now I'll setup the headset (again) and hope I don't encounter any other problem.
  
  Have a nice week end ! 

  2
• Derek0rion Posts: 1

  NerveGear

  July 30

  DUDE!!! Thanks so much for this I couldn't figure out what even happened... I even deleted everything that had to do with oculus to re-run it-___- time to re pick up everything again lol
  

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