02-23-2018 04:32 PM
04-18-2018 05:50 AM
04-18-2018 09:54 AM
04-18-2018 10:14 PM
04-19-2018 09:10 AM
04-20-2018 09:31 AM
Please find attached log files.
I have an Oculus rift which runs fine on my home machine [ i7, windows 10, Asus 1050ti ] however my work machine is a real problem.
We have now updated the graphics card to a Nvidia Quadro P4000 [stated as Oculus Vr friendly by Nvidia, and listed by Oculus as compatible and get all green ticks in the Oculus system check from a previous M4000.
We updated the adapter to a plugable.com dp-hdmi HDMI standard 2.0 supporting resolution up to 3840x2160 (4K) Ultra-HD @ 60Hz, 1080P@120Hz.
We updated the Nvidia drivers 391.33 . running Window 7 HP Z840 64gb ram dual Xeon.
We have run a repair on the Oculus install and applied the patch.
Still no video in the headset only audio but a very nice image of VR game running on screen thanks to card, the image also moves in synch to the headset. The Oculus set up goes as far as continue set up in head set....not seeing anything makes this difficult.
Where do I go from here...I would note that I am running a dual monitor CAD set up and so I have a primary and secondary monitor set at 1920 x 1080 of the four port on the graphics card both monitors run thro adapters and a third is used for the above adapter to run the Rift. Any help gratefully received.
04-20-2018 12:44 PM
04-20-2018 01:48 PM
04-20-2018 02:44 PM
cybereality said:
Does this happen in multiple games or just 1 title? Do you have fully updated video card drivers?
04-20-2018 03:19 PM
04-20-2018 04:31 PM
cybereality said:
Did you maybe install the Oculus setup with Run as Admin? If you do that, it will mess up the permissions, Please uninstall Oculus completely and install normally (NOT Run as Admin). Also, it's having trouble finding your headset, that may be a USB issues so try different USB ports for the headset cable (USB 2.0 works as well) and/or update your USB drivers.