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MAC Address for Oculus Go Wi-fi access?

wic1wic1 Posts: 3
NerveGear
edited May 21 in Oculus Go
At the university where I work, our networks either use captive portals (where a webpage/user agreement is presented to the user before they are granted access to the network--currently, these are explicitly not supported on the Go) or I need to register the MAC address of the device ahead of time in order for it to be granted access to the wifi network.  Can anyone tell me how to find the MAC address for an Oculus Go?  It would be nice if it were printed near the serial number, but that does not appear to be the case.

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  • wic1wic1 Posts: 3
    NerveGear
    edited May 3
    Ok, so here's how I did it (although this seems ridiculous)

    1. Made a hotspot on my Windows 10 laptop (Start --> Settings -->Network & Internet --> Mobile Hotspot), set a password, and turned on "Share my internet connection with other devices."  Note: This assumes that the computer you're creating the hotspot on already has access to the internet

    2. Used the Oculus app on my phone to connect the Go to my new mobile hotspot.

    This will give you internet access on your Oculus Go. For some people, this may be sufficient and they can stop here, but it requires that you be in relatively close proximity to the computer you're creating the hotspot on, which doesn't meet my needs.

    3. Go back to the Mobile Hotspot settings window and scroll down (yes, apparently you can scroll down despite the absence of scroll bars. If I'd realized that I would have solved this a lot sooner.  Not that I'm bitter about Microsoft's poor interface design or anything.  :)

    4. You will see the device connected to your mobile hotspot and its MAC address (BIA, Ethernet Hardware address, EHA, network address - i include these terms to make this solution more searchable) which looks something like this: 2e:16:17:01:77:b8

    5. Turn off "Share my internet connection with other devices" in the Mobile Hotspot Settings.

    6. Copy the address and use it however your network requires to register the device--email it to your sysadmin, paste it into a web form, etc.

    7. Use the Oculus app to connect the Go to the network you have just registered it on.

    That's all.  But this would have been easier if the MAC address were just printed on the device.

    Also, I believe Macs also have the ability to create personal hotspots, so the specifics of creating the hotspot might be different, but this solution should probably work for a Mac user as well.



  • cyberealitycybereality Posts: 25,860 Oculus Staff
    Thanks for sharing. We're looking at ways to display the MAC address in the future.
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  • symbiontsymbiont Posts: 4
    NerveGear
    edited May 4
    Thanks for sharing. We're looking at ways to display the MAC address in the future.
    We use MAC address filters here at work. The MAC address of every device needs to be known by our network router before internet access can be enabled. So there is currently no way to display the MAC address of an Oculus GO? If not, that is really problematic.

    Thank in advance!
  • wic1wic1 Posts: 3
    NerveGear
    edited May 4
    Thanks. 

    In addition to printing it on the device, you could list the MAC address (or a link to it) on the wifi setup screen in the Oculus app.

    Also, since you have already paired a specific Oculus Go with a specific user account by that point, you could send an email to the associated email address with the serial number, mac address, and any other relevant info so the user would have it to keep for future reference.  Otherwise, they'd have to go through those setup steps again I listed above if they need to register it on a different network. 

    Also, I think it would be useful to at least address the issue of the MAC address in your wifi trouble shooting guide, even if it's just to say that there's currently no way to display it.
  • symbiontsymbiont Posts: 4
    NerveGear
    edited May 4
    wic1 said:
    Thanks. 

    In addition to printing it on the device, you could list the MAC address (or a link to it) on the wifi setup screen in the Oculus app.

    Also, since you have already paired a specific Oculus Go with a specific user account by that point, you could send an email to the associated email address with the serial number, mac address, and any other relevant info so the user would have it to keep for future reference.  Otherwise, they'd have to go through those setup steps again I listed above if they need to register it on a different network. 

    Also, I think it would be useful to at least address the issue of the MAC address in your wifi trouble shooting guide, even if it's just to say that there's currently no way to display it.
    I just solved it thanks to your suggestions and ideas, wic1.

    • I just activated the Mobile Hotspot on the same mobile where the Oculus app is running
    • Chose the Mobile Hotspot through the Oculus app
    • Could get the MAC address of the Oculus GO from the android settings "connections -> mobile hotspot & tethering -> mobile hotspot" settings. It lists all connected devices including the MAC address

    Thanks again!
  • symbiontsymbiont Posts: 4
    NerveGear
    edited May 4
    Thanks for your suggestions, wic1! I just solved it using my mobile.

    1) Enabled the Mobile Hotspot on the same mobile where the Oculus app is running
    2) Chose the Mobile Hotspot in the Oculus app and connected the Oculus GO to it
    3) Went to the Android settings "Connections -> Mobile Hotspot & Tethering -> Mobile Hotspot" on the mobile
    4) There will be a list with all connected devices to the Mobile Hotspot
    5) Choose the android... device that is connected and there it is: it shows the MAC address of the Oculus GO

    Thanks again.

  • QuakerScholarQuakerScholar Posts: 1
    NerveGear
    I’m running into the same issues with a university network. I appreciate any suggestions on how to deal with this with an IOS device. I can’t find any clear way to get a MAC address for the Oculus GO, even if it’s connected to a IOS mobile network. I could also temporarily move it to a friend’s private network, but I have no idea how to get the MAC address from that.
  • andrewsoohwanleeandrewsoohwanlee Posts: 1
    NerveGear
    To those looking for their MAC address (esp. on iOS), you can find it on-device by:

    1) Holding down both volume buttons on the updating screen; this will show you the wifi connect screen
    2) Using the controller to tap on the settings (gear) icon (you may have to turn off the wifi with the toggle before)
    3) The mac address should be visible!
  • Rayne23Rayne23 Posts: 3
    NerveGear
    If you utilize Mac Filtering, Just look under ARP List from the MAC Binding tab found in your Router. It will tell you the MAC Address there. Still though, Oculus you guys definitely have to let us see the MAC Address from the headset.
  • desivdesiv Posts: 133
    Art3mis
    wic1 said:
    At the university where I work, our networks either use captive portals (where a webpage/user agreement is presented to the user before they are granted access to the network--currently, these are explicitly not supported on the Go) or I need to register the MAC address of the device ahead of time in order for it to be granted access to the wifi network.  Can anyone tell me how to find the MAC address for an Oculus Go?  It would be nice if it were printed near the serial number, but that does not appear to be the case.
    Two thoughts.
    First, We have an "acceptance" web page at work for our guest WiFi, and I was able to connect with my Go.  I connected, and it eventually asked me (I can't remember if it was a prompt or if it showed up in notifications) to go to the auth page, which I did and accepted.  Then I could browse.  So the GO can support wifi AUTH pages...

    Second, If you have a home WiFi router, you can just connect to the web interface of your home router (usually in the DHCP section) when the  GO is on WiFi and can check it's MAC address there.  (if you aren't sure which device, just connect and look at the list before you connect your GO, then connect the GO and refresh to see the new DHCP lease and grab the MAC address.)
  • CapitolaDevelopmentCapitolaDevelopment Posts: 1
    NerveGear
    To those looking for their MAC address (esp. on iOS), you can find it on-device by:

    1) Holding down both volume buttons on the updating screen; this will show you the wifi connect screen
    2) Using the controller to tap on the settings (gear) icon (you may have to turn off the wifi with the toggle before)
    3) The mac address should be visible!
    Do you mean both volume buttons  on the Oculus GO? Nothing happens when i do this. 
  • gotgalfgotgalf Posts: 47
    Brain Burst
    If your network has a captive portal, you can manually enter it's address into the OGO browser. Just use another device and watch the address in the browser bar, when opening the captive portal.
    If this doesn't work, ask your system administrator.
    Also, very often the captive portal has an address like 1.1.1.1, 1.1.2.1, or similar. Just try that.
    And don't forget to bookmark it.
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