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Not seeing media?

AltephfourAltephfour Posts: 17
NerveGear
I've enabled the camera roll access and made sure that the oculus app has permissions on android, but for some reason its not seeing any media on my camera roll or in the video app. Any ideas?

Comments

  • mosbeymosbey Posts: 12
    NerveGear
    You have to be connected to the same WiFi network and have Oculus app open. Seems to take a minute anyway  I've had luck toggling the feature on and off in the phone app. This is an area that probably could use some additional development - it's not something I found to be super reliable. 
  • AltephfourAltephfour Posts: 17
    NerveGear
    Yeah I tried that multiple times and let it idle a few times, nothing. Only way I could get videos to play is by uploading them directly to the headset via usb.
  • TpfitzTpfitz Posts: 23
    Brain Burst
    I couldn’t get it to connect to my IPhone camera roll either.
  • mosbeymosbey Posts: 12
    NerveGear
    Only other thing I've done is toggling wifi on the phone. Note that it took a moment, with no feedback whatsoever. All of a sudden, there was another button in the gallery. 
  • cyberealitycybereality Posts: 24,708 Oculus Staff
    Please contact us so we can investigate this. Thanks. https://support.oculus.com/

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  • trinavytrinavy Posts: 33
    Brain Burst
    I have the same problem, it says "phone unreachable". Will contact support soon
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