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Oculus not turning on

Splaat_Splaat_ Posts: 8
NerveGear
edited February 2019 in Support




Comments

  • JD-UKJD-UK Posts: 2,362 Valuable Player
    Wicked thread title!

    Sorry - not having a jab, just a laugh! ;)




  • cyberealitycybereality Posts: 26,156 Oculus Staff
    Can you please submit a support ticket? Thanks. https://support.oculus.com/
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  • fjlmalfjlmal Posts: 22
    Brain Burst
    Neither is mine =/  It has happened after the last firmware, before it I was having problems only due tracking because of the last oculus' update. I've tried everything I have even reinstall windows but my rift does not turn on (only a orange light and a info saying that it is not being recognized by windows) I sent a ticket and all the asked informations and after sometime they seem to have given up and just say to me that I should contact my seller to see if I can replace it. But I am sure it is a problem related with this last firmware, sadly I cannot rollback the instalation and nobody answers me here on the forum =/ 
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