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Rift HDMI is Not Being Detected on Win10 x64

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  • RavenBlueFeatherRavenBlueFeather Posts: 66
    Hiro Protagonist
    same has just started with me.... none of these fixes are working
  • swifterdrifterswifterdrifter Posts: 2
    NerveGear
    Same. I have tried everything and nothing works.
  • fjlmalfjlmal Posts: 22
    Brain Burst
    Does yours are recognized on the USB port ? Mine for some reason stopped to be recognized both in the HDMI and in USB after the firmware update and the support was not of much helpful =/ 
  • MAC_MAN86MAC_MAN86 Posts: 2,262
    Wintermute
    Shutdown, Remove all Oculus Cables, Boot up and open Home, Shutdown, Connect ONLY Headset HDMI, Boot up and open Home, Look at top right and check for any Firmware to Install first OR it tells you to run SETUP here, enter SETUP, ONLY Plugin now the USB Devices when it asks you to, complete the SETUP.


    If this fails and it is not your Cable being plugged firmly into the Headset then possibly is a kinked cable around the headset clip (a bad design flaw). Try routing the cable above your head strap to the right side and clip on there allowing more slack and point it down your back. Then you may need to lightly straighten the bends and allow more slack above your head and see if you can get a picture by slight pressure on the kinks. If you see it going on/off then here is the problem and need to contact Support for a replacement cable. Send in a video of this to not require sending off your Rift for a 3weeks and get back a refurbished one whilst they check yours.

    I must say my issues (resolved by new cable) only appeared when I started using BOXVR. This game requires you to duck repeatedly very fast. It causes major wear & tear on the kinked cable area!


    If it is not your cable (possibly swap with someone else's which is working on theirs both ways around to each other) then it maybe a fault in the Adapter OR may require a complete new Fresh Installation (not the Upgrade Install) by deleting the System Partition and OS and creating new. WIN10 creates a new bigger System Partition for the MBR.




  • fjlmalfjlmal Posts: 22
    Brain Burst
    Hey @MAC_MAN86, thank you very much for your help :) Sadly it hasn't worked for me :/  I believe I had a hardware issue due the new firmware, because exactly before its installation it was working ok ( I mean minutes after) The moment I had successfully installed the firmware I receive a error 43 on device manager saying that it connot being detected =/ . And I was indeed having problem with boxvr, but it started with the hands freezing on one fixed position but it could still track rotation of the hands and the tracking of the headset was perfect. As the hands were sent rotation data it means that it was some software issue, because digital data was being received but somehow not being processed in a proper manner. If I fixed this problem I will use your ideia and fix the cable around the right clip.

    Thanks very much :) 
  • MAC_MAN86MAC_MAN86 Posts: 2,262
    Wintermute
    edited May 2018
    There is one other thing worth considering. If you ever experience a Crash on a PC with SSD/HDD, this is potentially a near future problem in that any corrupt files are not fixed like they were on older standard drives. If you get issues that prevent any System Restore to complete and yet it seems to have worked regardless, this can then go on to become System Restore failures and ultimately may lead to lost MBR to enable any boot up nor chance of fixing it even with BOOTREC when booted from another drive. They are not quite as robust in recovery and we don't see corrupt files in CHKDSK. Just to keep in mind.
    BOXVR (it is still BETA) did cause a hard crash for me after not reading my mp3 files. It is a very intense workout for the cables ;)
  • fjlmalfjlmal Posts: 22
    Brain Burst
    I think I will buy a new cable first, if it does not work I probably will buy a HTC(bye bye money). Boxvr was being like a very cool way to loose some serious calories :) 
  • MAC_MAN86MAC_MAN86 Posts: 2,262
    Wintermute
    Try Oculus Support in or out of Warranty. This will open a Ticket: [email protected]
  • fjlmalfjlmal Posts: 22
    Brain Burst
    @MAC_MAN86 they kinda gave up on helping me as they told me to contact the seller to a possible raplacement. Sadly I have no much options
  • MAC_MAN86MAC_MAN86 Posts: 2,262
    Wintermute
    So you don't have any receipts huh. The last thing is to install Rift on another PC to test or try a complete fresh Install which is best anyways after these major OS Updates and more so if previously upgraded from lower OS to be sure it is the very best operation. Install with Antivirus OFF, Firewall can be left ON, use normal method NOT Run As Admin.
  • fjlmalfjlmal Posts: 22
    Brain Burst
    I do have a receipt, but the seller is not among the listed official sellers from Oculus, so they say they cannot do much more. I have fresh installed windows but it haven't worked, I've used the normal method and I've installed even before installing a anti virus. Sadly the same problem remains =/  I am just waiting for some firmware or oculus' app update before buying a new cable ( or really buying a HTC Vive )
  • MAC_MAN86MAC_MAN86 Posts: 2,262
    Wintermute
    edited June 2018
    Did you delete System Partitions and OS Partition & Create New and install from the latest Media Tool via USB/DVD?
    Did you disable Windows Defender?
    If the last game you played was BOXVR you could easily have a kinked cable. Try asking Support for a replacement cable only.
    In the case of the Sensors do not connect these until it asks and do perform any updates. Look at the top right in Home on desktop.
  • WAVFORMWAVFORM Posts: 2
    NerveGear
    edited June 2018
    Astyrrean said:
    [EDIT: I TRIED AN HDMI->DISPLAYPORT ADAPTOR AND NOW EVERYTHING WORKS FINE. THIS IS THE ONE I GOT: http://www.amazon.com/Cable-Matters-Gold-Plated-DisplayPort-Adapter/dp/B00K0UDYLM. NOTE "HDMI NOT DETECTED" PROBLEM PERSISTS IF JUST USING HDMI]

    Howdy all

    I am a happy owner of a new CV1

    I, too, have come across the error (Rift HDMI is Not Being Detected).

    The funny thing is that reinstalling Nvidia drivers (365.19) fixes the issue for me - until I put the PC to sleep again or reboot. After that, again no HDMI detected. If I reinstall drivers, the HMD is again detected over HDMI and everything works wonders.

    What gives?

    This is with a Skylake-based EVGA 980 SC (SLI, but with SLI disabled) system running Windows 10.

    Best,

    Astyrrean

    DXDiag attached / PCPartPicker view here: http://pcpartpicker.com/p/FNWZYJ

    PS
    My main display is connected via DisplayPort and nothing is connected to the motherboard's HDMI input. Both the Rift and the main display are connected to the primary GPU (as SLI is disabled, the secondary GPU is effectively offline).


    I just reinstalled my Win 10 and Oculus after upgrading to a gtx 1080. Everything was fine until I had to install my oculus. Did have problems in the past but this time it really wore me out. I got it to work and I also learned a ting or two. 1st You must install the patch after Oculus installation. I assumed the patch was for the runtime problem back in Feb or something. No. It's part of the installation. Rift will not find your sensors without that patch.
    2nd My Pc wouldn't detect my headset. It worked once or twice but it took a while. So then I switched to another 3.0 port. Sounds simple but these geniuses forgot to advise us that oculus is going thru your ports in order. Find your port order and plug all of your oculus gear into the top 3 3.0 usb ports. I got a lucky guess but my headset was detected immediately after several restarts and waiting. I hope this helps save someone hours of disappointment and stress. Your gear is fine. It's Oculus's support that's busted.
  • WAVFORMWAVFORM Posts: 2
    NerveGear
    I just reinstalled my Win 10 and Oculus after upgrading to a gtx 1080. Everything was fine until I had to install my oculus. Did have problems in the past but this time it really wore me out. I got it to work and I also learned a ting or two. 1st You must install the patch after Oculus installation. I assumed the patch was for the runtime problem back in Feb or something. No. It's part of the installation. Rift will not find your sensors without that patch.
    2nd My Pc wouldn't detect my headset. It worked once or twice but it took a while. So then I switched to another 3.0 port. Sounds simple but these geniuses forgot to advise us that oculus is going thru your ports in order. Find your port order and plug all of your oculus gear into the top 3 3.0 usb ports. I got a lucky guess but my headset was detected immediately after several restarts and waiting. I hope this helps save someone hours of disappointment and stress. Your gear is fine. It's Oculus's support that's busted.
  • mxaniacmxaniac Posts: 1
    NerveGear
    Old post but since a search leads you here I'll give my input.  I couldn't get HDMI detected via any adapter.  That's because my Nvidia card detects monitors on boot and only enables the ports with a device attached.  If you aren't wearing the rift (or covering the sensor) the display adapter doesn't detect the rift and enable the port it's connected to.
  • WaifuToastWaifuToast Posts: 1
    NerveGear
    Hey, 

    I've tried all these things and had a similar issue to the OP.
    Anybody scrolling by and seeing nothing is working, I recommend this:

    1. Unplug the cord behind the face cushion
    2. Keep all other Oculus cords plugged in
    3. Force quit Oculus software
    4. Reinstall Nvidia Drivers

    -your screen may flash black. In that, you may find that Oculus opens on its own and now detects your headset's HDMI.


  • ahumblebragahumblebrag Posts: 0
    NerveGear
    Thanks brother!   Disable/Enable worked for me.  

    Matt - 


    RicardoRLatbc
    said:
    I have been investigating about this and looks like there is two types of issue here.
    1 - Hardware Issue - The HDMI cable from the rift is loose and you need to push the connector in (It didnt work for me).
    2 - Software / Firmware / Driver issue -  It appears that this is the issue I'm facing, no matter how many times I pulled tha cable off either from the computer or from the Rift I always get the HDMI not detected message. The only thing that solved this issue was disabling the video card from device manager and enable it again, everytime I want to use the Rift I have to do that, have to say Im really dissapointed, never had have so many issues with any product.

    Its a shame, for the price I Payed for the Rift here in Mexico (around $800 dollars from Amazon) I expected a lot more...

    The most frustrating part is that we dont have any official response from Oculus about this...

  • Lucas_PerlinLucas_Perlin Posts: 4
    NerveGear

    I had this problem on my acer nitro 5 laptop, after searching hard and contacting Oculus support, I installed the older version of RunTime, because my oculus would be DK2, and it solved my problem, it didn't recognize in the app Oculus the HDMI, now works normally. RunTime link. Hi! Thanks for helping me. This program https://developer.oculus.com/downloads/package/oculus-runtime-for-windows/ Solve my problem!
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