06-14-2018 11:21 AM
06-14-2018 01:20 PM
06-14-2018 11:48 PM
Thank you for getting back to us.
Allow me to make the automated refund process for the Oculus Go more clear for you.
You must request the refund within 3 days of purchase and must have less than 30 minutes of play time in the game.
If
you do not request the refund within 3 days of purchase and/or have
more than 30 minutes of game time, you will not be eligible for an
automated refund.
Let me know if you have any further questions.
Kindest regards,
Oculus Support06-15-2018 11:01 AM