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Can't update some if not most games

assettomio
Adventurer
For some games (I've got a pretty big list of pending updates) I need to install additional 3rd party software it says, but instead of then getting the popup to install said software, I keep getting popups like "Recordstore19: record must have id", and "Recordstore18: record must have id", and at some point I even got an error message saying "OVR63904737"..
I have tried several reboots, I had tried disabling the firewall and antivirus all together, I have tried downloading the oculus setup tool and doing a repair, I have tried logging out and logging back in, and I have tried all those things while force starting windows update, none of these things made any difference..
Anybody got any ideas? They'd be appreciated

27 REPLIES 27

assettomio
Adventurer
Oculusclienterror seems to say Server closed connection a lot

cybereality
Grand Champion
Yes, please upload your logs.
AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV

Karaya2
Honored Guest
Good news: Whatever you guys did, it worked. My Oculus Home is back to is normal condition. Thanks a lot!

assettomio
Adventurer
g

cybereality
Grand Champion
Thanks. I will share the info with the team.
AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV

assettomio
Adventurer
K thanks man

assettomio
Adventurer
@cybereality The oculus update just now fixed it, thanks

assettomio
Adventurer
Hm problem is back, though just for a few games now