11-24-2017 11:31 PM
11-29-2017 03:43 PM
MattHickman said:
What video card are you running and what's the driver version? Maybe just attach your dxdiag and we can poke around?
11-29-2017 05:32 PM
MattHickman said:
Are you trying to run this using re-vive? Not seeing anything strange in your setup asside from the vive camera showing up and it looks like one of your Oculus drivers is unsigned.
11-30-2017 03:46 PM
12-08-2017 11:05 AM
MattHickman said:
Medium is one of only a few apps that uses OpenGL so frequently weird hardware or driver issues can manifest in Medium and not other Rift apps. I would try unplugging the vive (that it shouldn't cause any issues I know of but we've seen some weird ones) and try uninstalling the Oculus app and reinstalling. We're still digging around but nothing obvious so far. If you reproduce the crash can you note what time and timezone you crash at? It will help us pull the online crash report.
06-29-2018 12:32 AM
06-29-2018 12:33 PM
07-02-2018 08:26 PM
07-03-2018 11:01 AM
You may want to try one of the following:
Please make sure you’ve updated to the latest graphic card drivers (NVIDIA 398.36, AMD 18.6.1 at this writing). If you think you have updated, try to stop the Oculus Runtime service, uninstall and reinstall your GFX drivers, and then start the service once more.
Please delete your entire Preferences folder in My Documents/ Medium and restart Medium.
It may be possible that you need to make a Medium folder in My Documents (this could be a problem with computers with multiple users and Administrators).
If none of these work, can you list your PC configuration (GTX, OS) as well as headset (Vive, Oculus, or anything else)?
07-09-2018 06:28 PM
07-10-2018 12:12 AM