{Today my sound isn't working anymore on the Oculus Headset. The volume is low and it's crackling. Should I wait till another update? What should I do Oculus? I purchased from Amazon back on February 22, 2018.}
Sorry to bother support with this... The issue was a simple fix. I just tightened the screws on each headset and the sounds were immediately fixed. I never even noticed those screws until I checked in support to find out how to install headphones I was planning on purchasing. I have no idea how they even became loosened. But I'm happy it was a very simple fix. https://support.oculus.com/214721512279715/ Thanks