New to the forums? Click here to read the "How To" Guide.
Developer? Click here to go to the Developer Forums.
Developer? Click here to go to the Developer Forums.
For Users w/ Black Screen on Rift, Post Logs Here
Howdy, Stranger!
It looks like you're new here. If you want to get involved, click one of these buttons!
Quick Links
Comments
In that case get in contract with Oculus support - otherwise you will need to get you a different cable / USB card.
https://forums.oculusvr.com/community/discussion/comment/603351#Comment_603351
Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV
--------------------------------------------
----------------------------------------------------------------------
--> Windows 10 system doesn't appear to have RiftDisplay.inf installed.
But I saw the post from @cybereality and using the driver installer changes nothing.
Uninstalled via add/remove programs, re-downloaded the setup.exe from oculus/setup.
ran the setup to install and went to configure the rift/complete setup and am stuck on the "Put on your Headset and continue setup in VR.
screen is black, white LED light above the lenz.
colour me very unimpressed..... as I have already purchased a few hundred $ worth of products from the store. and the community census seems to be a complete re-install of everything on my PC?....
If this last update was released in April, why was it not the version released when I ran the setup 4 days ago...
I would appreciate a real answer to this issue.
nothing in my PC setup has changed in the 4 days I have been using the Oculus rift until some forced update from Oculus last night which renders the app and headset unusable.
again... a REAL answer to this problem would be appreciated.
Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV
Today and yesterday i've been having constant issues with the hdmi signal.
After starting a game, the image disappears from the HMD after anything from 2 minutes to an hour of gaming. In the case of Elite Dangerous, the game keeps running on my monitor, but the image in the HMD is replaced by an Oculus logo. When playing Hellblade yesterday, i got a fatal error and a hard game crash every time instead.
Latest NVIDIA drivers installed. GPU: 1080TI
Any help would be greatly appreciated.
Log file attached.
Edit: Added zip from log gatherer.
I have had the complete setup running fine for nearly a year. Now out of the blue just constant issues.
Logs attached.
I made sure the cord wasn't damaged and I also made sure everything including my drivers were updated.
Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV
Have to restart to get it going again.
One time it did it three times in about four hours and then worked ok for a day and then did it again.
I am talking to support about it but thought it might help if i put logs here.
Have to restart to get it going again.
One time it did it three times in about four hours and then worked ok for a day and then did it again.
I am talking to support about it but thought it might help if i put logs here.
Also posted somewhere else but might as well join info here.
After all did a clean install and still only had a black screen in the rift, so by than was thoroughly annoyed as you might imagine.
Solution for me was however surprisingly simple, might help somebody else so will post anyway.
While using the AMD 390 card I had the HDMI port shared with either a monitor or the rift connected. To be able to do so and not have to dive behind my desk and computer each time I had an HDMI extension cable inserted into the video card port and with the end of the extension cable on the top of my desk.
So whenever switching between monitor and rift I had easy access to change the cables from the top of my desk. Worked like a charm while still using the AMD videocard never any issues.
As the 1080 has more output ports I no longer need to switch monitor and rift using the same port. But never realized but still had the rift attached via the HDMI cable extension connected to the nvidia HDMI port.
Removed the HDMI extension cable , directly connected the rift to the 1080 HDMI port and immediately vision popped up.
Disconnected the rift and checked if there somehow was an issue with the HDMI extension by attaching a monitor and that still worked fine. Replaced monitor for the rift vision went black again. So the used HDMI extension cable in combination with nvidia was what kept messing things up while it never was a problem with the AMD card.
Just to be complete the clean windows 10 install was including march 2018 updates and I used most recent nvidia drivers (398.something) .
Rift works like a charm again an by now very happy with the additional VR performance boost from the 1080.
I just wanted to share my findings, in case someone else has my particular problem/setup (vega gpus in crossfire) .
Only for crossfire/dualgpu users
Issue:
Black screen showing mouse on monitor, all black in rift. If I pulled the rift, the game would show on the monitor.
Note:
After updating windows to 1809 it worked once. But error was back the day after.
Solution:
My solution was to plug both the monitor and the rift into the lower gpu, the one furthest from the CPU. This is of course counter intuitive, as that is not the main GPU.
So, in doing this I was no longer able to see POST, however, when I eventually got into windows, EVERYTHING WORKED !!
Hope this helps someone !
help
I'm always in the "Set up in VR" step in Oculus app.
Help please?
Edit: I did a rollback for Nvidia Drivers to an older version (not 388.59 because i can't, and i don't know why)
Now Oculus Works, but only for less than a minute, and fades to black again.
It does the same thing when i plug it out and in again.
(Sorry for my bad english)