08-08-2018 03:39 AM
08-19-2018 07:15 AM
cybereality said:
You can also enable Core 2.0, recentering should be working there.
"If you're still experiencing issues with resetting the view in the Classic Home, then we'll go through a manual uninstall so we can get a fresh installation. Please note that performing a manual uninstall will make any purchases made illegible for refund. Click here for more information on refund eligibility. Please go through the following steps:
If the issue persists, please gather the Oculus Diagnostic logs. A guide on how to collect them may be found by clicking here. Please attach them to your next response." |
Oculus Rift CV1, Valve Index & PSVR2, Asus Strix OC RTX™ 3090, i9-10900K (5.3Ghz), 32GB 3200MHz, 16TB SSD
"Ask not what VR can do for you, but what you can do for VR"
08-19-2018 12:34 PM
If it becomes too problematic, in the meanwhile, I would suggest using the Rift Core Beta 2.0 as it has been tested to work."
(BTW, I have been working with IT support for many years and pc gaming has been my hobby for more than 20 years, but of course I don't know that much about the Rift and I'm happy that I did not overlook some important software or hardware issue on my end)
Oculus Rift CV1, Valve Index & PSVR2, Asus Strix OC RTX™ 3090, i9-10900K (5.3Ghz), 32GB 3200MHz, 16TB SSD
"Ask not what VR can do for you, but what you can do for VR"
08-19-2018 12:40 PM
Glad things moved forward! You might get a bug named after you hahah ..
RuneSR2 said:
And a breakthrough - maybe - just got this kind reply from Oculus support - they were able to recreate the issue (I just love not having to consider a full re-installation). So my big thanks to the Oculus support for taking this issue seriously ❤️
"I do want to say that I was able to get into the lab and recreate the issue and appreciate your patience and understanding in the manner. I'll make sure to report this issue with our team.If it becomes too problematic, in the meanwhile, I would suggest using the Rift Core Beta 2.0 as it has been tested to work."
(BTW, I have been working with IT support for many years and pc gaming has been my hobby for more than 20 years, but of course I don't know that much about the Rift and I'm happy that I did not overlook some important software or hardware issue on my end)
08-19-2018 01:43 PM
LZoltowski said:
Glad things moved forward! You might get a bug named after you hahah ..
RuneSR2 said:
And a breakthrough - maybe - just got this kind reply from Oculus support - they were able to recreate the issue (I just love not having to consider a full re-installation). So my big thanks to the Oculus support for taking this issue seriously ❤️
"I do want to say that I was able to get into the lab and recreate the issue and appreciate your patience and understanding in the manner. I'll make sure to report this issue with our team.If it becomes too problematic, in the meanwhile, I would suggest using the Rift Core Beta 2.0 as it has been tested to work."
(BTW, I have been working with IT support for many years and pc gaming has been my hobby for more than 20 years, but of course I don't know that much about the Rift and I'm happy that I did not overlook some important software or hardware issue on my end)
Although I hope people do start to get used to the idea that Home classic will not be around forever, it won't make sense to support both code bases in the future and I am sure Oculus will want everyone on the same page.
Oculus Rift CV1, Valve Index & PSVR2, Asus Strix OC RTX™ 3090, i9-10900K (5.3Ghz), 32GB 3200MHz, 16TB SSD
"Ask not what VR can do for you, but what you can do for VR"